Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ganbolor Gantulga

Arlington,VA
Ganbolor Gantulga

Summary

Energetic, fashion forward and goal driven professional with a passion for style, wellness and stylish and motivated deep appreciation for fashion, fitness and modern lifestyle trends. I'm so motivated costumer focused record of exceeding sales targets and delivering outstanding customers service. skilled in product knowledge, upselling and building strong client relationships. Adept at working in fast paced environments and contributing to team success through dedication, communication, and positive attitude. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store attitude. Also good at resolving issues quickly, maintaining a positive work culture.

Overview

2026
years of professional experience

Work History

Laveda Nail Salon

Nail Technician

Job overview

  • Delivered high-quality nail services, ensuring client satisfaction and repeat business.
  • Maintained a clean and organized work environment to comply with health regulations.
  • Educated clients on proper nail care techniques and product usage for optimal results.
  • Developed customized nail designs tailored to individual client preferences and trends.
  • Improved appointment scheduling efficiency through effective time management practices.
  • Analyzed customer feedback to refine service delivery and enhance customer experience.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.

Momo Sushi, Lobby Mart

Server

Job overview

  • Delivered exceptional customer service in fast-paced restaurant environment.
  • Managed multiple tables efficiently, ensuring timely order and meal delivery.
  • Assisted with menu knowledge, providing recommendations to enhance guest experience.
  • Collaborated with kitchen staff to ensure accurate food preparation and presentation.
  • Trained new servers on operational procedures and customer service standards.
  • Processed payments accurately, maintaining cash drawer integrity throughout shifts.
  • Maintained cleanliness and organization of dining area, adhering to health regulations.
  • Resolved guest complaints promptly, enhancing overall satisfaction and retention efforts.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Cafe June

Sales Associate, Assistant Manager
09.2018 - Current

Job overview

  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Executed sales strategies to enhance product visibility and maximize revenue in-store.
  • Maintained accurate inventory records using point-of-sale systems for efficient stock management.
  • Trained new employees on sales techniques, customer engagement, and store policies.
  • Collaborated with team members to optimize store layout for improved customer flow and experience.
  • Implemented promotional displays to attract customers and drive seasonal sales initiatives.
  • Monitored daily sales performance, identifying trends to inform future merchandising decisions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Fostered relationships with returning customers through personalized service and follow-up communication.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Self Employed Web

Makeup Artist
04.2017 - Current

Job overview

  • Designed customized makeup looks for diverse clientele, enhancing individual features and personal style.
  • Utilized industry-standard tools and products to deliver high-quality makeup applications for events and photo shoots.
  • Assisted clients in selecting appropriate makeup products based on skin type and personal preferences, ensuring satisfaction.
  • Mentored aspiring makeup artists, providing guidance on techniques, product knowledge, and client management skills.
  • Developed strong client relationships through effective communication and by consistently delivering desired results.
  • Sanitized makeup tools to avoid spread of infection.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Applied makeup in accordance with clothing style.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.

Education

Tsai Hun
Mongolia

High School Diploma

University Overview

Chinese private school studied for 4 years

Micheal Vincent Academy
Los Angeles, CA

Certificate from Make Up
04-2022

Language System International
3333 Wilshire Blvd #720 7th Floor Los Angeles CA

from English As A Second Language
10-2015

Troy University
Troy, Alabama, AL

BBA from English As A Second Language
09-2014

Skills

  • Customer service
  • Maintaining a positive, friendly attitude
  • Time management
  • Service promotion
  • Problem-solving skills
  • POS systems and cash handling
  • Attention to detail
  • Adaptable quick learner
  • Inventory management and restocking
  • Good at knowing what customer needs and recommendations
  • upselling and persuasive selling techniques

Timeline

Sales Associate, Assistant Manager

Cafe June
09.2018 - Current

Makeup Artist

Self Employed Web
04.2017 - Current

Nail Technician

Laveda Nail Salon

Server

Momo Sushi, Lobby Mart

Tsai Hun

High School Diploma

Micheal Vincent Academy

Certificate from Make Up

Language System International

from English As A Second Language

Troy University

BBA from English As A Second Language
Ganbolor Gantulga