Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kortney Dresen

Grand Haven,MI

Summary

Compassionate and client-focused professional with 15 years of experience as a hairstylist, now a newly licensed Registered Nurse eager to transition skills into the hospital setting. Skilled at building strong, trusting relationships, actively listening, and delivering personalized care to diverse individuals. Experienced in managing schedules, maintaining clear communication, and ensuring client satisfaction, with a proven ability to adapt to fast-paced, high-demand environments. Dedicated to providing compassionate, patient-centered nursing care while maintaining professionalism and a positive attitude.

Overview

11
11
years of professional experience

Work History

Master Hairstylist

Salon West
01.2022 - Current
  • Guided clients in achieving individualized goals to improve esthetic appeal.
  • Continuously developed skills through ongoing education, mastering innovative techniques and styles to stay current with industry trends and deliver personalized client care.
  • Maintained a clean and organized workstation to ensure safety and efficiency.
  • Provided excellent customer service to foster positive salon experiences.
  • Coordinated client appointments and provided clear communication regarding hair care and maintenance.

Senior Hairstylist

J. Renee Salon
12.2014 - 01.2022
  • Collaborated with team members to support daily operations and workflow efficiency.
  • Utilized salon software for appointment scheduling and client management tasks.
  • Built a loyal clientele by delivering exceptional customer service and utilizing active listening to foster a client-centered environment.
  • Handled payment processing and sales documentation while tracking client retention trends and profitability.

Education

Cosmetology License - Cosmetology

Douglas J Aveda Institute
Grand Rapids, MI

Associate of Applied Science - Nursing

Muskegon Community College
Muskegon, MI
08-2025

Skills

  • Self-motivated professional with a strong drive to achieve excellence
  • Maintains strong attention to detail while upholding quality and best practices
  • Demonstrates adaptability and cooperation in diverse team settings
  • Ability to build strong rapport through clear, professional, and effective communication

Timeline

Master Hairstylist

Salon West
01.2022 - Current

Senior Hairstylist

J. Renee Salon
12.2014 - 01.2022

Cosmetology License - Cosmetology

Douglas J Aveda Institute

Associate of Applied Science - Nursing

Muskegon Community College
Kortney Dresen