Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kortni Charpie

Independence,USA

Summary

Dynamic professional with extensive experience in health information management at Signature Psychiatric Hospital, excelling in regulatory compliance and patient charting. Proven track record in delivering exceptional customer service and creative problem-solving, ensuring accuracy and efficiency in medical records management while fostering a supportive environment for clients and colleagues alike.

Overview

13
13
years of professional experience

Work History

Entrepreneur

Own Business
Kansas City, MO
09.2024 - Current
  • Deliver metaphysical and esoteric services to cater to diverse client needs.
  • Conduct private parties for divination readings, enhancing client experiences.
  • Provide house cleaning services to maintain a harmonious environment.
  • Created unique, oddity art to engage, inspire, and entertain customers.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Responded to comments and questions from followers in an engaging way that encouraged community building.

Foster Parent

Cossroads
Independence, MO
10.2021 - 08.2025
  • Worked collaboratively with other state workers within the community network on behalf of children in need.
  • Adhered to state policies regarding licensing requirements and regulations related to foster care services.
  • Participated in home visits to ensure the safety and well-being of all involved parties.
  • Attended court hearings when necessary to advocate for the best interests of the children.
  • Collaborated with family members to provide stability for the child within their home environment.
  • Provided foster care services to children in need of a safe and nurturing environment.
  • Created daily schedules that incorporated educational, recreational, and therapeutic activities.
  • Participated in continuing education opportunities related to foster care services.
  • Monitored the physical and mental health of children in the foster care system.
  • Facilitated meetings with social workers, teachers, therapists, and other professionals as needed.
  • Organized social events for children to interact with one another outside of the home setting.
  • Supervised visits between biological parents and their children while ensuring safety protocols were followed.
  • Maintained accurate records of progress made by each child in the foster care system.
  • Provided emotional support for all individuals involved in the fostering process.
  • Assisted in completing homework assignments and school projects to support the child's education.
  • Administered medication and provided first aid care as needed, adhering to healthcare guidelines.
  • Advocated for children's educational and special needs, ensuring access to resources and support services.
  • Utilized conflict resolution techniques to manage disputes and promote a harmonious living situation.
  • Participated in ongoing training and development to enhance skills and understand current best practices in foster care.
  • Provided post-placement support and follow-up to ensure successful transitions and adjust care plans as necessary.

Health Information Management

Signature Psychiatric Hospital
North Kansas City, MO
02.2018 - 11.2024
  • Prepared hospital documentation for seamless state review.
  • Processed and obtained patient charting efficiently.
  • Audited documents thoroughly for nursing staff and doctors.
  • Handled outpatient program charting with precision.
  • Transported medical record documents from sister facilities reliably.
  • Reviewed existing processes and procedures related to health information management.
  • Developed training materials for other personnel involved in health information management functions.
  • Tracked changes in regulatory requirements affecting health information management practices.
  • Prepared statistical reports on various aspects of health information management activities such as turnaround times, aging accounts.
  • Answered inquiries regarding health information management practices from internal staff members as well as external customers.
  • Provided guidance and expertise on best practices in Health Information Management.
  • Assisted in the development of new policies and procedures related to health information management.

Co-Owner/Operator

KJ & Tallas LLC
Kansas City, MO
03.2020 - 03.2024
  • Co-owned and operated a metaphysical business specializing in tarot, oracle, rune casting, and mediumship readings.
  • Provided energy work, healing services, and house cleansings for diverse client needs.
  • Collaborated with KC Mystic Fair and Haunted Souls Society to expand service offerings.
  • Partnered with Moon Sister Crystals to enhance product availability and customer engagement.

This experience helped me expand my customer service skills and provide quality service for clients in need.

Health Information Technician- File Clerk

Kansas City Veterans Affairs Medical Center
Kansas City, MO
10.2015 - 06.2017
  • Indexed external medical documents into the electronic medical record (EMR) system.
  • Ensured accuracy and organization of all entered information.
  • Utilized CPRS and Vista programs for effective data management.
  • Transferred administrative documents from contracted servers to KCVA servers for indexing.
  • Assigned workloads to employees to optimize departmental efficiency.
  • Recorded daily information within the Health Information Management Systems (HIMS) department using Microsoft spreadsheets and charts.
  • Prepared HIMS data for weekly meetings with Chief of Business Operations.
  • Maintained confidentiality of protected health information according to HIPAA standards.

Health Information Technician- File Clerk

Iron Mountain at the Kansas City VA Medical Center
Lenexa, KS
01.2014 - 10.2015
  • Scanned and uploaded documents specific to VA Medical Center.
  • Indexed internal and external medical documents into electronic medical records.
  • Applied indexing methods for administrative documentation, ensuring accuracy.
  • Utilized medical terminology, anatomy, and physiology knowledge effectively.
  • Leveraged extensive expertise in electronic health records and Vista programs.
  • Managed record priorities, coordinating tasks to meet indexing deadlines.
  • Ensured compliance with HIPAA and VHA privacy confidentiality guidelines.
  • Monitored compliance with federal, state laws pertaining to healthcare delivery including filing deadlines for reports, forms related to patient care services provided.
  • Reviewed and verified patient information for accuracy and completeness.

Immigration Filing Clerk

Summit Technical Solutions at the National Records Center
Lee's Summit, MO
06.2012 - 08.2013
  • Compiled and sorted data for accurate entry, ensuring high integrity before processing immigration files.
  • Compared data with source documents to detect discrepancies or errors.
  • Stored completed documents in designated locations for easy retrieval.
  • Identified and corrected data entry errors to maintain accuracy within immigrant files.
  • Maintained logs of activities and completed work for record-keeping purposes.
  • Scanned incoming materials to classify or file according to established guidelines.
  • Assigned identification numbers or codes to index materials for systematic filing.
  • Audited existing files to ensure accuracy of information on a regular basis.
  • Prepared labels for new files and folders as needed.
  • Updated file indexes regularly to reflect changes in content or location of materials.
  • Maintained records of filing activities, including document tracking and storage locations.

Education

diploma -

Fort Osage High School
2003 N Twyman Rd, Independence, MO 64058
05.2009

Criminal Justice/ Juvenile Justice

Colorado Technical University
Fargo, ND
01.2007

Skills

  • Adobe Acrobat and Microsoft Office
  • Medical terminology and anatomy
  • HIPAA compliance
  • Medical records management
  • CPR and first aid certification
  • Customer service excellence
  • Data management and auditing
  • Regulatory compliance expertise
  • Time management skills
  • Team collaboration strategies
  • Creative problem-solving
  • Patient charting proficiency

References

Professional: 

  • Rhonda Bandy - (816)-522-3199 - United States Department of Aviation
  • Dolores Smith- (816)-898-6523 - United States Department of Agriculture
  • Karen Rippee- (816)-655-9224 - Summit Technical Solutions Immigration Filing

Personal:

  • Geneva Gennings- (816)-766-2927
  • Cathy Toms- (816)-719-2029
  • Travis Chapin- (816)-916-8979

Timeline

Entrepreneur

Own Business
09.2024 - Current

Foster Parent

Cossroads
10.2021 - 08.2025

Co-Owner/Operator

KJ & Tallas LLC
03.2020 - 03.2024

Health Information Management

Signature Psychiatric Hospital
02.2018 - 11.2024

Health Information Technician- File Clerk

Kansas City Veterans Affairs Medical Center
10.2015 - 06.2017

Health Information Technician- File Clerk

Iron Mountain at the Kansas City VA Medical Center
01.2014 - 10.2015

Immigration Filing Clerk

Summit Technical Solutions at the National Records Center
06.2012 - 08.2013

diploma -

Fort Osage High School

Criminal Justice/ Juvenile Justice

Colorado Technical University