Summary
Overview
Work History
Education
Skills
Timeline
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Kortnie hutchison

Riverdale,UT

Summary

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

5
5
years of professional experience

Work History

Fulfillment Supervisor

A2B Fulfillment
05.2021 - 07.2025
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Managed employee scheduling to ensure adequate staffing levels during peak periods or in response to unexpected absences.
  • Contributed to company growth, establishing strong working relationships with cross-functional teams including procurement, sales, and customer service departments.
  • Reduced shipping errors with diligent quality control checks of outgoing packages.
  • Consistently met or exceeded order fulfillment deadlines through efficient resource allocation and workload distribution among team members.
  • Coordinated with transportation providers to ensure timely delivery of shipments while minimizing costs associated with freight services.
  • Cross-trained new associates on picking and filling orders for warehouse products.
  • Enhanced customer satisfaction levels by promptly addressing and resolving order-related issues.
  • Streamlined warehouse operations for enhanced efficiency by implementing effective inventory management strategies.
  • Increased team productivity, providing clear communication and regular performance feedback to staff members.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.

Front Desk Receptionist

Freedom Healthcare
10.2020 - 05.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

High School Diploma -

Clearfield High
Clearfield, UT
06-2019

Skills

  • Shipping and receiving

  • Product packaging

  • Warehouse operations

  • Staff scheduling

  • Shipping coordination

  • FIFO stocking

  • Positive attitude

  • Teamwork

  • Time management

  • Multitasking Abilities

  • Computer skills

  • Email and phone communication

Timeline

Fulfillment Supervisor

A2B Fulfillment
05.2021 - 07.2025

Front Desk Receptionist

Freedom Healthcare
10.2020 - 05.2021

High School Diploma -

Clearfield High

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Kortnie hutchison