Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kortnie Young

Dallas,TX

Summary

I've spent the last four years in EMS, and I am looking forward to gaining more knowledge and experience that comes with the ever evolving industry. While working as an EMT in the field, I gained practical knowledge and insight to provide quality care and assistance to patients in a dispatch oriented setting. I'm hardworking and passionate about my position as an emergency medical dispatcher, and through these values, i was able to quickly transition from fielding calls to dispatching and overseeing unit operations for the companies business in Memphis and Nashville. I am a hard working, goal and team oriented, and dedicated to the responsibilities that are to come.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Call-taker/Dispatcher

Acadian Ambulance
03.2022 - Current
  • Dealt successfully with individuals from various socio-economic, ethnic and cultural backgrounds.
  • Typed incoming information promptly, maintaining a great accuracy rate.
  • Recalled, summarized, prioritized and categorized information.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Assisted colleagues with achieving task requirements, aiding team productivity and performance.
  • Maintained accurate records of calls placed and received.
  • Experience as an EMT-B, with familiarity in medications and life-saving measures that carries into dispatching

Education

Associate of Science - Biology

Texas A&M University - Texarkana
Texarkana, TX
06.2018

Associate of Arts - Arts

Cossatot Community College of The University of Arkansas
De Queen, AR
05.2016

Skills

  • Critical Thinking
  • Emergency Assistance
  • Telecommunications
  • Professional Communication
  • Reading Comprehension
  • Clear Communication
  • Recordkeeping
  • Conflict Resolution

Certification

  • EMD - Emergency Medical Dispatch
  • EMT - Certified Emergency Medical Technician

Timeline

Call-taker/Dispatcher

Acadian Ambulance
03.2022 - Current

Associate of Science - Biology

Texas A&M University - Texarkana

Associate of Arts - Arts

Cossatot Community College of The University of Arkansas
Kortnie Young