Kory Freng
Meridian
Summary
Dedicated and customer-focused Costco employee with nearly six years of experience across multiple departments, including Membership, Front End, Bakery, and Gas Station operations. Proven ability to adapt quickly, provide exceptional member service, train and support team members, and contribute to warehouse success in fast-paced environments. Selected for Supervisor-in-Training (SIT) due to strong leadership potential, problem-solving abilities, and commitment to Costco's values. Recognized as a dependable team member who can be relied upon to support multiple departments and assist with operational needs.
Overview
7
7
years of professional experience
Work History
Supervisor-in-Training (SIT)
Costco Wholesale
- Selected to participate in Costco's Supervisor-in-Training program.
- Developed leadership skills through coaching, employee support, and operational training.
- Assisted supervisors with daily department operations and employee guidance.
- Learned workforce planning, communication strategies, and team development techniques.
- Demonstrated initiative, accountability, and leadership potential.
- During Membership Tenure
Front End Cashier
Costco Wholesale
01.2025
- Operated cash registers efficiently while maintaining excellent member service.
- Handled high transaction volumes with accuracy and attention to detail.
- Assisted with front-end operations and supported warehouse productivity goals.
- Maintained positive member interactions during peak business periods.
Membership Clerk / Member Service Representative
Costco Wholesale
06.2019 - Current
- Provided exceptional service to members while handling memberships, renewals, upgrades, and account maintenance.
- Assisted members with questions regarding warehouse services, policies, and benefits.
- Resolved member concerns professionally while maintaining Costco's high service standards.
- Processed membership applications, card replacements, and account updates accurately.
- Supported department leadership by assisting with training and mentoring new employees.
- Consistently met performance expectations in a fast-paced, member-focused environment.
- Cross-trained throughout the warehouse and regularly assisted other departments as needed.
Member Service Assistant
Costco Wholesale
Nampa, Idaho
01.2024 - 01.2025
- Transferred to Warehouse #734 and provided member assistance throughout warehouse operations.
- Frequently covered shifts in Membership while supporting front-end needs.
- Assisted members with purchases, returns, and warehouse inquiries.
- Demonstrated flexibility by supporting multiple departments based on business demands.
- Warehouse #734
Gas Station Attendant
Costco Wholesale
01.2019 - 01.2020
- Assisted members with fuel purchases and maintained safe station operations.
- Monitored fuel station procedures and ensured compliance with safety standards.
- Delivered friendly customer service while managing high-traffic periods.
Bakery Closer
Costco Wholesale
01.2019 - 01.2020
- Started with Costco as a Seasonal Employee and was hired into a permanent position.
- Worked approximately nine months as a bakery closer.
- Assisted with bakery production, packaging, cleaning, and department closing procedures.
- Maintained food safety standards and ensured department readiness for the next business day.
Education
Associate of Science - Psychobiology
Orange Coast College
Costa Mesa, CA05.2023
Skills
- Member Relations & Customer Service
- Membership Sales & Renewals
- Leadership Development
- Employee Training & Mentoring
- Cash Handling & Register Operations
- Problem Resolution
- Team Collaboration
- Cross-Department Operations
- Time Management
- Communication Skills
Accomplishments
- Nearly 6 years of Costco experience across multiple departments.
- Selected for Costco's Supervisor-in-Training (SIT) program.
- Successfully transferred to Warehouse #734 and continued supporting multiple departments.
- Demonstrated versatility through experience in Bakery, Gas Station, Membership, Member Service, and Front End operations.
- Maintained full-time Membership Clerk responsibilities while supporting warehouse-wide staffing needs.
Timeline
Front End Cashier
Costco Wholesale
01.2025
Member Service Assistant
Costco Wholesale
01.2024 - 01.2025
Membership Clerk / Member Service Representative
Costco Wholesale
06.2019 - Current
Gas Station Attendant
Costco Wholesale
01.2019 - 01.2020
Bakery Closer
Costco Wholesale
01.2019 - 01.2020
Supervisor-in-Training (SIT)
Costco Wholesale
Associate of Science - Psychobiology
Orange Coast College