Operations and program leader with over 15 years of experience in outfitting, manufacturing sales, staff management, regulatory compliance, and outdoor recreation advocacy. Deeply knowledgeable in river operations, team leadership, logistics coordination, budgeting, and stakeholder collaboration. Proven ability to manage complex operations while maintaining strong relationships with agencies, partners, and customers.
Overview
20
20
years of professional experience
Work History
Operations Manager
Orange Torpedo Trips / Whitewater Cowboys / Briggs Rogue River Trips / The Paddled Pub
01.2018 - 01.2025
Manage and oversee all hiring, training, scheduling for guides, drivers, and support staff totaling over 60 seasonal employees
Coordinate logistics and allocate equipment for single-day and multi-day trips on the Rogue, Klamath, North Umpqua and Owyhee rivers
Oversee all equipment purchases, maintenance, and inventory of vehicles, boats, camping gear and office equipment.
Work directly with federal permit managers and the Oregon State Marine Board to ensure regulatory compliance
Oversee business forecasting, budgeting and expense control
Developed and implemented expansion of shuttle operation
Maintain safety protocols and risk management standards in dynamic river environments
Sales / Co-Sales Manager
SOTAR / White Water Mfg., Inc.
01.2011 - 06.2018
Lead contact for inflatable raft and fabrication sales (2014–2018)
Respond to customer inquiries across phone, email, social media, and in-person platforms
Manage accounts receivable
Finalize custom raft and frame orders; create detailed production work orders
Coordinate domestic and international shipping (USPS, UPS, FedEx, LTL freight)
Purchase and manage showroom inventory from major outdoor vendors
Work with recreational customers, commercial outfitters, and international dealers
Helped implement Revel POS system for inventory management
Assisted in marketing budget development and donation programs
Interviewed and consulted with new hires
Helped create and maintain digital server records for boat builds, fabrication projects, and marketing materials
Behavioral Therapist (Independent Contractor)
01.2008 - 01.2010
Worked with autistic youth to improve social and cognitive skills
Planned and coordinated community outings
Assisted with daily routines and structured task completion
Developed step-by-step systems to build independence and confidence
Behavioral Support Staff
Ron Wilson Center
01.2006 - 01.2007
Supported individuals with developmental and behavioral disabilities
Assisted with budgeting, daily living activities, and social coordination
Production Technician
Mycorrhizal Applications Inc.
01.2005 - 01.2006
Prepared soil samples and isolated mycorrhizal spores for microscopic analysis
Maintained and monitored nutrient-stressed plant cultures inoculated with mycorrhizae to evaluate fungal efficiency
Conducted field sampling and morphological analysis of ectomycorrhizal fungi colonization in Southern Oregon
Produced and packaged mycorrhiza inoculants ensuring product consistency
Education
Southern Oregon University
Western Oregon University
Northern Arizona University
Skills
Program & Operations Management
Staff Leadership & Training
Regulatory Compliance & Agency Coordination
Budget Oversight & Financial Management
Logistics & Scheduling
Outdoor Recreation & River Systems Expertise
Stakeholder Engagement
Sales & Customer Relations
Process Development & Implementation
Risk Assessment & Safety Management
Multi-tasking in dynamic environments
Accomplishments
Golden Eagle Scholar Athlete – Northern Arizona University (2003–2004)
Selected representative, Student Athlete Leadership Convention – Long Beach, CA (2007)
Peer-elected Team Captain – NAU Football (2005–2006)
Peer-elected Team Captain – Southern Oregon University Basketball (2008–2009)
Timeline
Operations Manager
Orange Torpedo Trips / Whitewater Cowboys / Briggs Rogue River Trips / The Paddled Pub
Senior Administrative Services Team Lead / Operations Program Lead at FortinetSenior Administrative Services Team Lead / Operations Program Lead at Fortinet