Kory Spillman
Wildlife Management Professionals
RENO,NV
1
Certification
7
years of professional experience
Results-driven Field Technician with strong skills in data collection, equipment maintenance, and professional communication. Proven ability to enhance customer satisfaction through efficient service delivery and effective pest control solutions.
Work History
Field Technician
6 Years 7 Months- Conducted comprehensive inspections to identify pest issues and recommend appropriate treatment plans.
- Trained and mentored junior technicians on best practices in pest control techniques and safety protocols.
- Developed detailed reports documenting pest activity and treatment outcomes for client records.
- Utilized advanced pesticide application equipment to ensure precision and compliance with regulations.
- Streamlined operational workflows, improving efficiency in service delivery and response times.
- Improved customer satisfaction by promptly addressing and resolving pest control issues.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Reduced callbacks with meticulous attention to detail during service visits.
- Maintained clean, organized, and well-stocked company vehicles, ensuring optimal performance of equipment during service appointments.
- Enhanced company reputation for quality service, effectively communicating with clients and providing clear explanations of treatment procedures.
- Educated customers on pest prevention techniques, empowering them to maintain a healthy environment in their homes or businesses.
Education
Bachelor of Science - Environmental Science
Associate of Science - Environmental Science
Skills
Integrated pest management
Field operations
Workplace safety
Equipment maintenance
Data collection
Written communication
Professional communication
Certification
Applicator General Pest & Termite
Timeline
Field Technician
Wildlife Management Professionals
01.2020 - 08.2026Read More
University of Nevada, Reno
Bachelor of Science from Environmental Science
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Moorpark College
Associate of Science from Environmental Science
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