Korylee Perrin
Akron,OH
Summary
Industrious and forward-thinking, top-tier support professional with 20+ years of experience. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Robust history offering office management, support staff management, training, supervision, and event planning. Excellent research, project support, and organizational abilities.
Overview
19
19
years of professional experience
Work History
Accounting Associate
Millennium Capital and Recovery Corp.
Akron, OH
01.2020 - 08.2025
- Draft and process invoices, process client payments, and communicate past due balances.
- Review and approve vendor invoices, communicating any discrepancies.
- Oversaw the implementation of many automated accounts receivable processes.
- Collaborate with departments to resolve billing discrepancies and improve customer satisfaction.
Post Recovery/Escalations Manager
Millennium Capital and Recovery Corp.
Akron, OH
01.2015 - 01.2020
- Promoted to lead a newly established specialty department focused on post-recovery and escalated billing issues.
- Managed complex billing cycles, resolved discrepancies, and maintained detailed financial records.
- Managed a team of five, overseeing daily operations, training, and performance evaluations.
- Identified an unmet customer need for locksmithing services and proactively educated myself on key cutting procedures.
- Demonstrated resourcefulness and business acumen by expanding service offerings and improving client convenience.
Billing Manager
Millennium Capital and Recovery Corp.
Akron, OH
04.2012 - 01.2015
- Promoted to lead the billing department after years of consistent performance and reliability.
- Optimized workflow processes within the department by spearheading the creation of a definitive and easy-to-follow guide for post-recovery and billing.
Transportation Logistics Coordinator
Millennium Capital and Recovery Corp.
Akron, OH
04.2009 - 04.2012
- Scheduling and overseeing the timely, efficient movement of units, securing transportation paperwork to facilitate accurate account closure and final billing.
- Developed and maintained relationships with vendors, resolved transport delay issues, and escalated when needed.
- Took on additional responsibilities, fulfilling the need for a billing specialist responsible for accurate, expedited billing of all services according to each client's SLA requirements.
Executive Assistant
Ohio College Of Massotherapy
Akron, Ohio
09.2006 - 04.2008
- Managed scheduling and organization for executive meetings and events.
- Assisted in creating promotional materials for college programs and events.
- Maintained confidential records and files related to executive operations.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Education
ASSOCIATE OF APPLIED BUSINESS - COMPUTER SOFTWARE TECHNOLOGY
AEC Southern Ohio College
Akron, OH07-2003
Skills
- Client relations and service excellence
- Analytical thinking
- Issue resolution
- Decisive judgment
- Learning agility
- Microsoft Office Suite (actively advancing proficiency in Excel functions and automation)
- QuickBooks accounting processes
- Recovery software expertise
- Vendor communication
- Versatile
Timeline
Accounting Associate
Millennium Capital and Recovery Corp.
01.2020 - 08.2025
Post Recovery/Escalations Manager
Millennium Capital and Recovery Corp.
01.2015 - 01.2020
Billing Manager
Millennium Capital and Recovery Corp.
04.2012 - 01.2015
Transportation Logistics Coordinator
Millennium Capital and Recovery Corp.
04.2009 - 04.2012
Executive Assistant
Ohio College Of Massotherapy
09.2006 - 04.2008
ASSOCIATE OF APPLIED BUSINESS - COMPUTER SOFTWARE TECHNOLOGY
AEC Southern Ohio College