Summary
Overview
Work History
Education
Skills
Accomplishments
Certifications
Timeline
Generic

KORYNA ROSAS

Yukon,OK

Summary

Experienced Guest Service Associate with a proven track record of providing exceptional customer service, resolving guest concerns efficiently, and ensuring a positive experience for all guests. Skilled in communication and problem-solving.

Overview

3
3
years of professional experience

Work History

BEAUTY ADVISOR

Ulta
04.2024 - Current
  • Welcome customers, ensuring a positive shopping experience; advise on beauty, hair and skin care.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

GUEST SERVICE ASSOCIATE

Millers Donuts
07.2021 - Current
  • Provided exceptional customer service to guests, ensuring a positive and memorable experience.
  • Managed guest inquiries, resolved issues promptly, and exceeded customer expectations.
  • Collaborated with various departments to coordinate guest requests and personalize experiences.
  • Utilized strong communication skills to interact effectively with guests and deliver top-notch service.
  • Experienced in handling cash, credit card transactions, and balancing registers.
  • Knowledgeable in operating point-of-sale systems and handling various forms of payment.
  • Demonstrated strong communication skills and adaptability in handling diverse customer interactions.

Education

HIGH SCHOOL DIPLOMA -

Yukon High School
08.2024

Skills

  • Spanish Bilingual
  • Cross-selling techniques
  • Customer Service
  • Customer Consultation
  • Active Listening
  • Problem-solving abilities

Accomplishments

Highschool Give Back 2023

I actively volunteered and provided assistance organizing and folding garments in the Clothing Closet. Additionally, I played a key role in setting up the designated area for the fundraiser event. Constantly focus on developing academic my skills and building social connections with my peers. Learn to manage my time effectively, balance responsibilities, and demonstrate dedication to my education and personal growth.

Certifications

CPR and First Aid, American Red Cross

Timeline

BEAUTY ADVISOR

Ulta
04.2024 - Current

GUEST SERVICE ASSOCIATE

Millers Donuts
07.2021 - Current

HIGH SCHOOL DIPLOMA -

Yukon High School

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KORYNA ROSAS