Years of professional banking & learning experience
Work History
Vice President, Learning Advisor
Citi Group
03.2023 - Current
Consulting senior leaders and business stakeholders on global and North American regional business learning needs through a variety of methods including; needs analysis, survey, focus groups and setting KPI's
Creating, managing and facilitating milestone programs end-to-end for global audiences over 300 in roles across management levels.
Supporting all levels of employee leadership and professional development skills for Banking, Capital Market and Advisory Groups from Analysts to Managing Directors
Fostering strong stakeholder relationships with key business partners to understand business needs and ensure content is relevant and impactful
Learning Consultant
TD Wealth
12.2021 - Current
Successfully developed and implemented a Practice Management framework for a new large scale Financial Advisor program to ensure scalability and growth
Managing relationships with shareholders in order to collect feedback throughout the design and implementation of a large-scale project
Built a main hub on the intranet for all learning and development materials in support of both new and existing Advisors learning journeys
Team Manager
TD Wealth
03.2020 - 12.2021
Virtually coached and led a team of 19 associates to help coach and improve performance and skills enhancements for future opportunities
Drove results in a WFH environment with a top quartile position in Team Manager scorecard YOY 2021, coaching to behaviors and Financial Planner support while in a WFH environment
Maintained and managed relationships with 5 Senior Sales Managers to support with Advisor relationship concerns, set touch-points, presentations, high urgency client escalations and integrating large scale changes
Transition Team Lead
TD Wealth
11.2018 - 03.2020
Created a robust 3 Month training program, with 3-week in class sessions and 30/60/90 day check in to ensure new hire success in role
Led all recruiting, hiring, on-boarding, 3-week new hire and department training of over 200 employees
Successfully recruited, hired and scaled up 120 skilled associates in a high performing environment
Financial Planning Associate
TD Wealth
10.2015 - 11.2018
Worked closely with 5 Financial Planners to help drive their business efficiency, build strong client relations, and helped to train them to on-going changes
Leveraged best practices from Advisors to better advise them on how to maximize their performance, drive sales and decrease client retention