Kossai Yasseen
Grand Rapids,MI
Summary
Driven and dynamic Clothing Retail Sales Manager with a proven track record of leadership at Advocate Construction. Excelled in mentoring associates, enhancing customer satisfaction, and streamlining operations. Recognized for exceptional team leadership and time management skills. Elevated sales and performance through innovative strategies, demonstrating a commitment to excellence and continuous learning.
Overview
6
6
years of professional experience
Work History
Clothing Retail Sales Manager
Target
08.2020 - 09.2024
- Mentoring of associates on sales presentations and product applications
- monitors both customer issues and merchandising issues
- Supervises Department leads and associates on a daily basis
- Supervises new hire training,conducts performance reviews, documents performance issues and performs disciplinary actions as needed.
- Checks floor stock levels on a daily basis.
- Interview and hire qualified applicants.
- Reviews weekly and monthly reports and inventory documentation.
- Manager On Duty responsibility- able to assist in all departments of the store.
- Promoted to Footwear Product Specialist in 2020
- Promoted to Footwear Sales Manager in 2021
- Promoted to Casual Clothing Sales Manager 2021
- Promoted to Casual/Camo Sales manager 2022
Department Lead- Mens and Athletic
Hanger Outlet
08.2018 - 08.2020
- Customer service
- Merchandising
- Supervision of associates on a daily basis
- Scheduling
- price changes and ad preparation
- Was promoted to department sales lead within three months of joining company.
Education
Nutrition Food Science -
Western Michigan University Homer Stryker M.D. School of Medicine
Kalamazoo, MISkills
- Cheerful and energetic
- Team leadership
- Reliable and dependable
- Positive outlook
- Customer service driven
- Dedicated team player
- Approachable
- Flexible
- Excellent time management
- highly motivated to learn new things
Accomplishments
Dynamic Retail Sales Manager with twenty years experience in the retail industry. Passionate about professional development and team orientated. Responsible for numerous promotions under my leadership. Managed a successful sales team who consistently exceeded sales goals. I am dedicated to achieving business objectives with exceptional communication, analytical and organizational skills.
Languages
English
Full Professional
Timeline
Clothing Retail Sales Manager
Target
08.2020 - 09.2024
Department Lead- Mens and Athletic
Hanger Outlet
08.2018 - 08.2020
Nutrition Food Science -
Western Michigan University Homer Stryker M.D. School of Medicine
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