Kossigan Sika Yawli
Washington,USA
Summary
Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 5 years of experience with nationwide airline services company.
Diligent Warehouse Associate offering 2 years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities.
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 8 years of experience working in busy environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Ramp Agent
Southwest Airlines
02.2023 - Current
- Coordinated aircraft loading and unloading operations to ensure timely departures.
- Operated ground support equipment, enhancing operational efficiency during peak times.
- Conducted safety checks on baggage handling systems to maintain compliance with regulations.
- Trained new ramp agents on standard operating procedures and safety protocols.
- Streamlined baggage transfer processes, improving turnaround times for incoming flights.
Ramp Associate
Amazon, BWI
07.2020 - 01.2023
- Handle the safe arrival and departure of sensitive packages.
- Operated a variety of machinery and equipment including baggage loader, belt, pushback tractor.
- Marshal aircraft as needed.
- Maintained the safety and security of the ramp at all times.
- Complied with all safety procedures and airline policies.
Self Employed Driver (Uber and Lyft)
Uber
10.2017 - 03.2020
- Transportation of customers to and from desired destinations, ensuring they arrive safely and timely while providing excellent customer service.
- Maintain a neat and professional appearance, with a desire to exceed expectations.
- Assure that the vehicle is maintained in excellent condition and is cleaned regularly.
- Created an excel spreadsheet and maintained files to track mileage, maintenance, and miscellaneous expenses.
- Demonstrated ability to deal peacefully with unforeseen circumstances or delays and used advance techniques to better improve time management and safety.
- Managed routes through use of iphone app technology.
Associate
Home Depot
10.2015 - 11.2017
- Managed inventory levels to ensure optimal stock availability and reduce shrinkage.
- Implemented process improvements to enhance workflow efficiency in department operations.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
Accountant
Fucec-Togo
01.2007 - 01.2013
- Treatment and classification of accounting records.
- Completed daily cash functions like account tracking, payroll and allocations, budgeting, donating and all types of cash and banking.
- Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
- Reviewed financial documents to verify accounting data and mathematical accuracy.
- Collected, arranged and input information into the database system.
Education
Cybersecurity Engineering Program (Online) Certificate - Logs and Detection - SIEMs (Splunk), IoCs, Log Types, Databases, Normalization, Regular Expressions (RegEX), Hunting, Alarms & Reports, Investigations, User and Process Monitoring
Flatiron School
Certificate - Cybersecurity Analyst
Flatiron School Online
10-2022
Associate Degree - Accounting
ISMAD Lomé
Lomé, Togo01-2006
Certificate - Security in management of saving and credit cooperatives. Modular
African University of Cooperative Development
01-2001
Skills
- Excellent communication skills with the ability to present value and overcome objections (entry level)
- Adherence to policies
- Incident reporting
- Customer service
- Problem-solving
- Team leadership
- Safety procedures
- Flexible schedule
- Live cargo handling
- Hazardous materials handling
- Cargo equipment operation
- Inventory management
- Freight handling
- Aviation and transportation
- Aircraft safety checks
Accomplishments
- Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time, resulting in a pay increase.
- Station Trainer
Certification
- CompTIA Security+ Pending/2023
- Splunk Fundamentals Obtained Jun 2022
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Ramp Agent
Southwest Airlines
02.2023 - Current
Ramp Associate
Amazon, BWI
07.2020 - 01.2023
Self Employed Driver (Uber and Lyft)
Uber
10.2017 - 03.2020
Associate
Home Depot
10.2015 - 11.2017
Accountant
Fucec-Togo
01.2007 - 01.2013
Certificate - Cybersecurity Analyst
Flatiron School Online
Associate Degree - Accounting
ISMAD Lomé
Certificate - Security in management of saving and credit cooperatives. Modular
African University of Cooperative Development
Cybersecurity Engineering Program (Online) Certificate - Logs and Detection - SIEMs (Splunk), IoCs, Log Types, Databases, Normalization, Regular Expressions (RegEX), Hunting, Alarms & Reports, Investigations, User and Process Monitoring
Flatiron School