Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kostas Sfakiotakis

Atlantic Beach,FL

Summary

Accomplished Systems Engineering Team Lead at Fortinet, adept in Network Security Architecture and Implementation and fostering client relationships, significantly enhanced client acquisition and satisfaction rates. Demonstrated expertise in Fortinet solutions and products and mentoring teams, while also achieving a 98% customer satisfaction rate. Renowned for innovative solutions and strategic sales support with high-profile named enterprise accounts.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Team Lead, Systems Engineering

Fortinet
05.2016 - 08.2024
  • Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.
  • Organized product demonstrations and trial installations of equipment to promote products.
  • Developed strong client relationships for long-term business growth and customer satisfaction.
  • Established credibility with clients by demonstrating deep industry expertise and technical knowledge during engagements.
  • Delivered compelling product presentations and demonstrations to prospective clients, showcasing unique features and benefits.
  • Streamlined the sales process with effective communication, negotiation, and closing techniques for optimal results.
  • Consistently exceeded customer expectations by providing tailored solutions that addressed their unique pain points, resulting in a 98% satisfaction rate.
  • Mentored junior sales engineers, sharing expert knowledge and best practices for success in the role.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Successfully closed large sales opportunities with high-profile enterprise accounts such as NASCAR, PGA Tour, Renesas, Haskell, University of North Florida and Crowley Maritime in North Florida.

National Channel Sales Engineer

Sophos
Atlantic Beach, FL
08.2015 - 04.2016
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Designed and delivered product training for clients.
  • Engaged in industry events and conferences, expanding network and uncovering new business opportunities.

Senior Systems Engineer/SE Manager

Fortinet
Los Angeles, CA/Denver, CO
04.2004 - 07.2015
  • Enhanced security measures by designing and deploying effective firewall configurations.
  • Worked with customers and engineering team to determine equipment needs and system requirements.
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
  • Presented technical presentations to clients to explain product features and benefits.
  • Organized product demonstrations and trial installations of equipment to promote products.
    Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
  • Mentored junior engineers in advanced concepts, fostering professional development within the team.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

Bachelor of Arts - Politcal Science

University of San Francisco
San Francisco, CA
1991

Skills

  • Network Security Architecture
  • Network Security Management
  • Endpoint Protection
  • Security Information and Event Management
  • Virtual Private Networks
  • Identity and Access Management
  • Firewall Configuration and Installation
  • Network Troubleshooting
  • Network and Security Protocols
  • Intrusion Detection and Prevention

Certification

Fortinet Certified Professional (FCP)

Fortinet Certified Associate (FCA)

Languages

Greek

Timeline

Team Lead, Systems Engineering

Fortinet
05.2016 - 08.2024

National Channel Sales Engineer

Sophos
08.2015 - 04.2016

Senior Systems Engineer/SE Manager

Fortinet
04.2004 - 07.2015

Bachelor of Arts - Politcal Science

University of San Francisco

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Kostas Sfakiotakis