KOTAVEUS EVANS
Los Angeles,CA
Summary
Dependable employee efficiently providing fast, high-quality customer service to guests in restaurant settings. I'm an adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, peers and management.
Overview
7
7
years of professional experience
Work History
Food Runner
Tao Restaurant
09.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Food Runner
The Highlight Grill
11.2021 - 09.2024
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Restocked food supplies in kitchen and organized storage areas.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Organized and replenished supplies at food stations to optimize team performance.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Maintained flexible work schedule to meet event needs.
Banquet Server
NeueHouse
08.2022 - 07.2023
- Set up banquet tables and chairs based on event requirements.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Handled food and beverage orders guests, delivering prompt and friendly service.
Caterer
Bite Catering Couture
09.2021 - 03.2022
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Delivered catered food and supplies to facility for on-time set-up.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Cleaned and organized kitchen stations to promote team efficiency.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Food runner
Meat on Ocean
03.2021 - 09.2021
- Delivered the appetizers, entrees, salads and desserts to each table
- Assisted dining and kitchen areas with supply needs, rotating and restocking items during slow periods
- Backed up server attendant by quickly clearing and resetting tables
- Communicated with servers to assist with guest needs
- Helped kitchen crew keep orders moving out by managing service.
Server
Longhorn Steakhouse
06.2018 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new servers in company policies, guest service standards, and best practices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Diploma -
Choudrant High School
Associates of Science -
Lone Star College
Skills
- Foodservice
- Kitchen Support
- Server Support
- Table Bussing
- Food Safety Understanding
- Menu Memorization
- Time Management
- Clear Communication
- Station Setup and Restocking
Timeline
Food Runner
Tao Restaurant
09.2024 - Current
Banquet Server
NeueHouse
08.2022 - 07.2023
Food Runner
The Highlight Grill
11.2021 - 09.2024
Caterer
Bite Catering Couture
09.2021 - 03.2022
Food runner
Meat on Ocean
03.2021 - 09.2021
Server
Longhorn Steakhouse
06.2018 - 09.2020
Diploma -
Choudrant High School
Associates of Science -
Lone Star College
Similar Profiles
Andrew GreenAndrew Green
Server/Bartender at Tao RestaurantServer/Bartender at Tao Restaurant
John (J.P.) O’DonnellJohn (J.P.) O’Donnell
Server at Tao RestaurantServer at Tao Restaurant
Samanda BrownSamanda Brown
Server at Tao Downtown RestaurantServer at Tao Downtown Restaurant