Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kou Korti

Kou Korti

Atlanta,GA

Summary

Creative marketing and communications professional with 5+ years of experience creating digital content, writing brand messaging, and building authentic customer relationships. Experienced collaborating with brands including Nike, Adidas, Columbia Sportswear, Reebok, Verizon, Subaru, and others through commercial and editorial campaigns. Skilled in copywriting, social media content creation, customer communications, brand storytelling, and community engagement.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Marketing Solutions Specialist

Care.com
Remote
01.2024 - 03.2026
  • Assisted businesses in identifying marketing solutions to enhance visibility and attract customers.
  • Established rapport through effective communication and discussions on digital marketing strategies.
  • Developed marketing strategies to enhance service visibility and customer engagement.
  • Managed social media accounts, creating content that increased audience interaction and brand awareness.
  • Assisted in the execution of email marketing campaigns, improving open rates through targeted messaging.
  • Utilized CRM tools to track lead generation and customer feedback for continuous improvement initiatives.

Professional Model & Content Creator

Reaction Models
Portland, OR
2019 - 2024
  • Collaborated with global brands on commercial and editorial campaigns.
  • Created photo/video content aligned with brand guidelines and marketing objectives.
  • Adapted quickly to diverse modeling assignments across various fashion genres.
  • Developed strong relationships with designers and stylists to enhance creative vision.
  • Executed poses and expressions that aligned with brand messaging and marketing goals.
  • Increased product visibility by appearing in numerous print advertisements for major publications.
  • Developed strong relationships with clients, consistently receiving positive feedback on performance, leading to repeat bookings.
  • Collaborated with photographers and stylists to create impactful visual campaigns for print and digital media.
  • Enhanced brand image by participating in high-profile fashion shows and representing international designers.

Prestige Beauty Advisor

Macy’s
Minneapolis, MN
01.2023 - 2024

Cultivated customer understanding through engaging product storytelling and tailored recommendations.

  • Assisted customers in selecting beauty products tailored to individual needs and preferences.
  • Provided product demonstrations, enhancing customer engagement and satisfaction levels.
  • Maintained knowledge of beauty trends and product lines to offer informed recommendations.
  • Executed merchandising strategies to optimize product presentation and visibility on sales floor.
  • Collaborated with team members to achieve store sales goals through effective communication.
  • Organized promotional events to drive traffic and increase brand awareness among customers.
  • Addressed customer inquiries and concerns efficiently, fostering positive shopping experiences.
  • Taught customers how to apply makeup and recommended optimal products.
  • Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
  • Stayed current on industry trends, new products, and emerging technologies for continuous professional development.

Customer Support Specialist

Roadie
01.2025 - Current
  • Write customer-facing communications across email, chat, and phone while maintaining a consistent brand voice.
  • Collaborate with cross-functional teams to resolve issues and improve the customer experience.
  • Translate complex logistics into clear, empathetic messaging.

Education

A.A.S. - Design & Media Production Technology

Atlanta Technical College

Skills

Social Media Strategy

Copywriting

Content Creation

Brand Storytelling

Community Engagement

Instagram

TikTok

Canva

Adobe Creative Suite

Salesforce

Zendesk

Intercom

Email Marketing

CRM

UGC

Influencer marketing

Campaign management

Google analytics

Affiliate marketing

Digital advertising

Product marketing

Social media management

Certification

Emotional intelligence

Timeline

Customer Support Specialist

Roadie
01.2025 - Current

Marketing Solutions Specialist

Care.com
01.2024 - 03.2026

Prestige Beauty Advisor

Macy’s
01.2023 - 2024

A.A.S. - Design & Media Production Technology

Atlanta Technical College

Professional Model & Content Creator

Reaction Models
2019 - 2024
Kou Korti