Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kou Xiong

Fresno,CA

Summary

Accomplished Transportation Coordinator and Assessor with a proven track record at Creative-Alternatives Inc. and Merced County Community Action Agency, respectively. Excelled in fleet management and staff training, enhancing transportation efficiency and compliance levels. Expert in route planning and safety standards, achieving significant customer satisfaction and operational improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Transportation Coordinator

Creative-Alternatives Inc.
12.2018 - Current
  • Resolved customer issues efficiently while maintaining high levels of satisfaction throughout the process.
  • Improved transportation efficiency by streamlining route planning and coordinating schedules.
  • Analyzed transportation data to identify improvement opportunities.
  • Coordinated dispatching of [Number] drivers to accomplish daily requirements.
  • Provided ongoing training for transportation staff to enhance skills, knowledge, and overall performance.
  • Coordinated schedules and communicated changes to customers.

Assessor

Merced County Community Action Agency
03.2006 - 08.2017
  • Conducted field inspections to verify property characteristics, noting discrepancies between actual conditions and reported information for accurate assessments.
  • Maintained up-to-date knowledge of industry best practices, attending professional conferences and participating in ongoing training opportunities.
  • Produced reports with detailed valuations.
  • Achieved high levels of compliance through regular audits of exemption applications and adherence to established guidelines for qualification determination.
  • Took photographs of interior and exterior of buildings to properly document features and conditions.
  • Led by example in maintaining high ethical standards in all assessments, building public confidence in process.
  • Checked previous descriptions, certifications and official documentation against current condition of property.
  • Took clear photographs of property for documentation.
  • Inspected property thoroughly and detailed condition in writing.
  • Documented condition and special features to provide accurate services.

Education

High School Diploma -

Golden Valley High School
Merced, CA

Skills

  • Route Planning
  • Transportation Scheduling
  • Driver supervision
  • Fleet Management
  • Vehicle inspections
  • Incident Reporting
  • Safety standards
  • Vehicle Maintenance
  • Coordinating and Managing schedules
  • Documentation And Reporting
  • Staff Training
  • Property Inspection
  • Attention to Detail
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking skills
  • Problem-solving abilities
  • Organizational Skills
  • Excellent Communication
  • Professional ethics
  • Time management abilities
  • Damage Assessment

Certification

Basic Weatherization Training

Combustion Appliance Safety

Blower Door / Duct Blaster

Health and Safety Plan Comprehensive

Assessor Training Class ( level1 )

CSD Assessor Training

CSD Quality Assurance Inspector

Mechanical Ventilation


Languages

Hmong
Native or Bilingual

Timeline

Transportation Coordinator

Creative-Alternatives Inc.
12.2018 - Current

Assessor

Merced County Community Action Agency
03.2006 - 08.2017

High School Diploma -

Golden Valley High School

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Kou Xiong