Kouassi Yao
Area Manager
Jacksonville,FL
Summary
Resolute Area Manager successful at operating in a high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with strong analytical skills with the ability to identify and resolve complex issues.
Overview
4
4
years of professional experience
1
1
Language
Work History
Amazon - Area Manager
Jacksonville, FL
08.2023 - Current
- Conducted training sessions to educate employees on best practices and procedures to increase profitability
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes
- Transformed underperforming teams into productive, profitable teams
- Resolved conflicts promptly to promote a positive environment for customers
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Process Assistant
Amazon
Jacksonville, FL
08.2019 - 08.2023
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards
- Identified and resolved process issues to drive optimal workflow and business growth
- Conducted training and changed management processes to improve operations
- Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
Education
Data Analyst - undefined
University Felix Houphouet Boigny
10.2023
D’Ivoire - undefined
Master of Science - Geophysics
08.2016
Skills
- Goals and Performance
- Talent Review
- Territory Management
- Staff Development
- Programming Languages SQL (beginner), Python (beginner)
- Proficient with Microsoft Office
- Data Visualization
- Data Cleaning
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Work-life balanceHealthcare benefitsCareer advancementPaid time offPaid sick leavePersonal development programsTimeline
Amazon - Area Manager
08.2023 - Current
Process Assistant
Amazon
08.2019 - 08.2023
Data Analyst - undefined
University Felix Houphouet Boigny
D’Ivoire - undefined
Master of Science - Geophysics
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