KOURTNAY GOODMAN
Sabetha,KS
Summary
Organized and dedicated Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
CNA
Apostolic Christian Home
2023.06 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
ENVIRONMENTAL SERVICES
Americare- SabethaManor
2022.11 - 2023.06
- Participated in facility-wide initiatives aimed at reducing energy consumption and promoting sustainability efforts within environmental services operations.
- Ensured compliance with safety guidelines by attending required training sessions and adhering to best practices in environmental services operations.
RECEPTIONIST
Amberwell Hospitsl
2022.08 - 2022.11
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
OFFICE ADMIN
J-six Enterprises
2016.01 - 2021.01
- Supported the admissions office with tasks such as data entry and appointment scheduling when necessary.
- performing general administrative duties such as filing, copying, and data entry.
- Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
Education
SECONDARY SCHOOL -
Sabetha High School
01.2008
Skills
- Dependable
- Hands on Learner
- Self Motivated
- Problem-Solving
- Computer Literacy
- Strong Communication
- Patient Care
- Compassion and Empathy
- Bathing Assistance
- Vital signs monitoring
- Basic Life Support
- Verbal Communication
- Document Preparation
- Scheduling and calendar management
Timeline
CNA
Apostolic Christian Home
2023.06 - Current
ENVIRONMENTAL SERVICES
Americare- SabethaManor
2022.11 - 2023.06
RECEPTIONIST
Amberwell Hospitsl
2022.08 - 2022.11
OFFICE ADMIN
J-six Enterprises
2016.01 - 2021.01
SECONDARY SCHOOL -
Sabetha High School
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