Summary
Work History
Education
Skills
Languages
Extracurricular activities
Timeline
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Kourtnei Smitherman

Birmingham,AL

Summary

Dynamic and customer-focused professional with experience at Brusters Real Ice Cream, excelling in high-pressure environments. Demonstrated reliability and strong communication skills while enhancing sales through effective customer engagement. Committed to maintaining cleanliness and product quality, ensuring a positive experience for all patrons. Proven ability to motivate team members and foster a cheerful atmosphere.

Professional with experience in food service, adept at maintaining high standards and delivering results. Known for strong team collaboration, reliability, and adaptability to changing needs. Skilled in customer interaction, maintaining clean workspace, and efficient service delivery. Possess positive attitude and excellent communication skills, ensuring seamless and enjoyable customer experience. Energetic with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.

Work History

Scooper

Bruster's Real Ice Cream
12.2023 - 04.2024
  • Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
  • Promoted a positive atmosphere by engaging with customers and providing cheerful service.
  • Ensured optimal product quality by consistently checking inventory and removing expired items.
  • Increased sales through upselling additional toppings and menu items to customers.
  • I made sure to maintain a clean environment when working.

Education

Clay Chalkville High School
Pinson, AL
05-2027

Skills

  • Cleanliness and organization
  • Patience and empathy
  • Reliability and punctuality
  • Motivation and initiative
  • Listening and comprehension
  • Cash register operation
  • Order taking
  • Customer engagement
  • Strong communication
  • Teamwork

Languages

Spanish
Limited Working

Extracurricular activities

- Cheerleading

- Girls Inc.

- Band

- Dreams Girls (A Christian all Girls Organization)


Timeline

Scooper

Bruster's Real Ice Cream
12.2023 - 04.2024

Clay Chalkville High School
Kourtnei Smitherman