Kourtney Barnes
Bentonville,AR
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Dollar General. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and inventory management, consistently maintaining high standards of organization and cleanliness in fast-paced environments.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Cashier
Arby’s
Sallisaw, OK
- Operated cash register, processed transactions efficiently and accurately.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of the checkout area to ensure a welcoming environment.
- Collaborated with team members to ensure smooth operations during peak hours.
Key Holder Supervisor
Dollar General
Gans, OK
- Supervised store operations, ensuring compliance with company policies and procedures.
- Managed cash handling processes, including register reconciliation and safe deposits.
- Trained and mentored new team members on customer service standards and operational protocols.
- Oversaw inventory management, conducting regular stock audits to maintain optimal levels.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Food Runner
Braums Ice Cream And Dairy
Sallisaw, OK
- Delivered food orders efficiently to tables, ensuring customer satisfaction and timely service.
- Assisted kitchen staff in preparing and organizing food items for service, maintaining high standards of cleanliness.
- Communicated effectively with servers to ensure accurate order delivery and address any customer inquiries.
- Monitored dining area for guest needs, proactively addressing requests to enhance overall dining experience.
- Maintained knowledge of menu items and specials, providing recommendations to guests based on preferences.
- Trained new staff on food runner responsibilities, fostering teamwork and enhancing operational efficiency.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Deli Worker
Walmart
Springdale, AR
01.2024 - Current
- Prepared deli products, ensuring freshness and quality standards.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained cleanliness and organization of deli area to meet health regulations.
- Operated slicers and other equipment safely while adhering to operational guidelines.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Trained new employees on best practices for food safety and customer service.
- Implemented efficient processes to enhance overall workflow in the deli department.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
Education
Associate of Science - Psychology
Carl Albert State College
Sallisaw, OK05.2024
High School Diploma -
Sallisaw High School
Sallisaw, OK05.2022
Skills
Attention to detail
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cleaning and sanitizing
Team collaboration
Product restocking
Product knowledge
Certification
Associate’s Degree in Psychology.
Timeline
Deli Worker
Walmart
01.2024 - Current
Cashier
Arby’s
Key Holder Supervisor
Dollar General
Food Runner
Braums Ice Cream And Dairy
Associate of Science - Psychology
Carl Albert State College
High School Diploma -
Sallisaw High School