Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

Kourtney Collins

Stacy,MN

Summary

Energetic and equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Learns fast and is always looking for opportunities for further learning. Many years of various degrees of customer service experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Deli Clerk

Cub Foods
10.2022 - Current
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Bookkeeper

Lakes Area Pizza, Inc. - Dominoes
01.2020 - 07.2021
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Maintained and processed invoices.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Managed confidential information with discretion, ensuring sensitive documents were securely stored and accessed only by authorized personnel.
  • Processed new hire paperwork and documents.

House Helper

Krushe Residential Services
01.2018 - 06.2018
  • Maintained a clean and safe environment for resident members, focusing on detail-oriented tasks.
  • Prepared and cooked meals according to house manager's menus.
  • Properly count and keep track of medication with previous shift workers
  • Administer medications multiple times a day.
  • Adhered to schedule of all residents, helping them to get prepared and leave for work or appointments daily.
  • Clean house, and wash resident clothing and bedding when necessary.

Cook/Dietary Aide

Rice Lake Convalescent Center
10.2014 - 10.2016
  • Prepared and served daily meals for 50-100 residents, adhering to specific dietary needs.
  • Supported the overall well-being of residents through attention to detail in food presentation techniques that stimulated appetites while promoting dignity during mealtimes.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Managed opening and closing shift kitchen tasks.

Education

Bachelor of Science - Accounting

Bemidji State University
Bemidji, MN
05.2022

Skills

  • Customer Service
  • Strong Work Ethic
  • Bookkeeping
  • Quickbooks
  • Invoice Processing
  • Accounts Payable
  • Accounts Receivable
  • Payroll Processing
  • Data inputting
  • MS Office expert
  • Willing to Learn
  • Attention to Detail

Certification

MS Office Expert

Activities

I am a Girl Scout Troop Leader for a group of 1st grade Daisies. I plan our meetings based off of interest of the girls and what they would like to try in the future. 

Timeline

Deli Clerk

Cub Foods
10.2022 - Current

Bookkeeper

Lakes Area Pizza, Inc. - Dominoes
01.2020 - 07.2021

House Helper

Krushe Residential Services
01.2018 - 06.2018

Cook/Dietary Aide

Rice Lake Convalescent Center
10.2014 - 10.2016

Bachelor of Science - Accounting

Bemidji State University

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Kourtney Collins