Kourtney Haggard

Provide direct patient care including transporting patients, assisting with mobility, responding to call lights, and ensuring patient comfort and safety.

• Observe and report changes in patient condition to nurses and supervisors to support quality care delivery.

• Assist with clinical workflow by coordinating lab appointments, scheduling patients, answering multi-line phones, and documenting team meeting notes.

• Support physicians and nursing staff with administrative tasks to maintain efficient daily operations.

• Manage medical and surgical supply inventory for assigned units, ensuring adequate stock levels at all times.

• Stock patient care areas, distribute equipment, and track materials to maintain unit readiness.

• Communicate with supply chain departments to replenish inventory and prevent shortages.

• Maintain compliance with hospital policies, infection control standards, and HIPAA regulations.

• Assisted prospective residents with property tours and leasing agreements.• Conducted background screenings and processed housing applications.• Collected rent payments and maintained accurate financial records.• Ensured resident satisfaction through responsive customer service.

• • Provided in-home assistance with activities of daily living (ADLs), including bathing, dressing, meal preparation, and mobility support.• Delivered compassionate care to elderly and dementia patients.• Monitored vital signs and documented client health status.• Communicated changes in condition to supervising nurses and family members.

• Assisted families with enrollment and program placement.

• Coordinated communications via phone and email in a high-volume office setting.

• Supported teachers with lesson planning preparation and administrative organization.

• Delivered excellent customer service and maintained a clean and welcoming dining environment.

• Supported women in sobriety and recovery efforts, including transport to appointments and therapy sessions.
• • Encouraged accountability and personal development in structured programs.

• Processed loan payments and managed cash transactions including money grams and safe drops.
• Evaluated loan applications and provided customer assistance.

• Handled guest check-ins, reservations, and banking tasks.
• Managed housekeeping staff and ensured room cleanliness met hotel standards.

• Performed customer service and food preparation duties in a fast-paced environment.