Kourtney Hernandez
Da boyz pizza and pasta
Yuma,AZ
1
Certification
3
years of professional experience
I offer strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in any serving role.
Work History
Cashier/ Barista
4 Months- Processed customer transactions efficiently using POS systems.
- Assisted customers with product selections and inquiries.
- Implemented upselling techniques to enhance customer experience and increase sales.
- Monitored store environment to ensure cleanliness and organization.
Hostess
2 Years 8 Months- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Effectively communicated with servers, kitchen staff, and management to coordinate seating arrangements and maintain smooth operations
- Handled customer inquiries and concerns promptly and professionally, resolving issues to ensure guest satisfaction
- Efficiently managed high-volume periods by effectively prioritizing tasks while maintaining attention to detail
Crew Member
4 Months- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
Education
High School Education
Skills
Safe food handling
High volume dining
Guest engagement
Effective multitasking
Server support
Interactive communication skills
Certification
Food Handler Certification
Timeline
Cashier/ Barista
Yuma Bagel Co.
04.2026 - CurrentRead More
Hostess
Da boyz pizza and pasta
12.2023 - CurrentRead More
Crew Member
Dairy Queen
03.2023 - 07.2023Read More
Gila Ridge High School
High School Education
Read More