Valerie Vallejo
Mesa,AZ
Summary
Dynamic professional with extensive experience at Banner Desert Hospital, specializing in team leadership and customer service. Demonstrated ability to enhance operational efficiency while upholding food safety standards. Expertise in multitasking and workflow management, leading to consistent performance improvements. Proficient in espresso preparation and client relationship management, resulting in exceptional service and satisfaction.
Overview
22
22
years of professional experience
2
2
Certifications
Work History
Barista/Cashier/Supervisor
Banner Desert Hospital
Mesa, USA
04.2023 - Current
- Preparing meals and snacks for patients, residents or guests.
- Cleaning the kitchen and other areas where food is prepared.
- Making sure that the kitchen and dining areas are kept clean at all times.
- Responsibilities of closing and making sure the work place is up to health care standards.
- Barista-Making espresso drinks, smoothies and sandwiches.
- Supervising others in the coffee shop, and also training new employees on multiple tasks such as, prepping food, barista, and being up to standards with the health department.
Self Employed
KEI
Mesa, USA
09.2016 - 04.2023
- Cleaning various building types (residential/commercial), using ladders safely, operating tools (squeegees, power washers), removing stains, and ensuring streak-free results, focusing on quantifiable achievements and strong safety/customer service skills.
- Also, scheduling new and old accounts for daily services by maintaining organization with computer skills such as Word, Excel, Quickbooks and Powerpoint.
- Also, ensuring billing cycles and invoicing.
- Bookkeeping and data entry.
Security
Triton-Security
Las Vegas, USA
09.2014 - 09.2016
- Worked at multiple locations as security for private home neighborhoods and private events.
- Supervised at Las Vegas casinos for safety and following events protocols.
- Supervised private personal properties leading a team to ensure the safety and security of crowd events, property management and assets.
Correctional Officer
Southern Desert Prison
Las Vegas, USA
02.2012 - 09.2014
- Supervised inmates and enforcing rules, conducting searches for contraband.
- Responding to emergencies, escorting inmates, and maintaining security through monitoring and record-keeping.
- Transporting Inmates from prison to prison and for medical care.
Slot Attendant, Field Runner
Michael Gaughan McCarren Airport Slots
Las Vegas, USA
04.2009 - 02.2012
- Handle and pay out jackpots promptly, accurately with a high degree of customer service.
- Offer assistance, instructions, and advice on various types of machines.
- Maintain money wallet with constant accuracy in a fast paced and high volume work environment.
- Detected and fixed minor issues on slots, refilled tickets and open slot machines for drops.
Esthetician and Management
Beauty Avenue Day Spa
Saint George, USA
08.2005 - 04.2009
- Performed different skin care therapies as per the needs and requirements of clients, diagnosed the client's skin condition and recommended therapies accordingly.
- Promoted a choice of beauty products that help build a custom home regiment for clients.
- Excellent client care, creating a feeling of rest and relaxation for guests, resulting in high retention and increased treatment and retail sales.
- Developed knowledge about latest beauty products in the market and learned different ways to use them in services to attract new clients.
- Managed the spa and made sure that the business was running properly and professionally.
Licensed Esthetician
Saint George day spa
Saint George, USA
06.2004 - 06.2006
- Complies with chemical usage policies for aesthetics.
- Sanitizes and maintains equipment.
- Providing a professional and friendly customer service.
- Replacing sheeting's between sessions.
- Maintaining a clean and professional work environment.
- Advises clients on skin care and possible treatments.
Education
Some college - Social Work Behavioral
Mesa Community College
Mesa, AZ12.2025
Esthetician License - Aesthetics
The skin Institute
Mesa, AZ02.2004
H.S. Diploma -
Midwest Christian Academy
Springfield, IL01.2003
Skills
- Time management
- Team leadership
- Data entry
- Customer service
- Food safety standards
- Organizational skills
- Aesthetic treatments
- Safe food handling
- Professional demeanor
- Soft selling
- Cash handling
- Coffee expertise
- Hospitality and accommodation
- Espresso preparation
- Team collaboration
- Multitasking and organization
- New hire training
- Workflow management
- Ordering procedures
- Quality control
- Display case merchandising
- Client relationship management
- Beverage preparation
- Inventory management
- Food running
- Team player
- Coffee machinery
- Cleanliness
- Front counter maintenance
- Ingredient restocking
- Coffee and tea expertise
- Food preparation
- Verbal and written communication
- Decision-making
- Retail management
- Safe food handling practices
- Espresso machine operations
- Cash register operation
- Drink customization
- Order taking
- Hospitality service expertise
- Positive and professional
- Attention to detail
- Financial recordkeeping
- Health and safety compliance
- Financial account maintenance
- Transaction processing
- Cash handling expertise
- Money sorting
- Security procedures
- Loss prevention strategies
- Currency identification
- Cash drawer balancing
- Observation
- Emergency response
- Radio communication
- Physical fitness
- Central and pod control
- Dispatch
- Observation techniques
- Inmate monitoring
- Armory and key control
- Correctional facility procedures
- Patrol procedures
- Incident prevention
- Contraband inspections
- Safety and security enforcement
Certification
Food Safety Certification
Timeline
Barista/Cashier/Supervisor
Banner Desert Hospital
04.2023 - Current
Self Employed
KEI
09.2016 - 04.2023
Security
Triton-Security
09.2014 - 09.2016
Correctional Officer
Southern Desert Prison
02.2012 - 09.2014
Slot Attendant, Field Runner
Michael Gaughan McCarren Airport Slots
04.2009 - 02.2012
Esthetician and Management
Beauty Avenue Day Spa
08.2005 - 04.2009
Licensed Esthetician
Saint George day spa
06.2004 - 06.2006
Some college - Social Work Behavioral
Mesa Community College
Esthetician License - Aesthetics
The skin Institute
H.S. Diploma -
Midwest Christian Academy