Kourtney Jeffries
West Lafayette,IN
Summary
Motivated Team Lead possessing excellent leadership and planning abilities.. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
2
2
years of professional experience
Work History
Team Lead
Wabash Center
Lafayette, IN
10.2023 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Identified opportunities for process improvements, implementing changes when required.
Direct Support Professional
Wabash Center
Lafayette, IN
04.2022 - 10.2023
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
Education
Bachelor of Science - Psychology
Missouri Baptist University
St Louis, MO01-2007
Skills
- Regulatory Compliance
- Schedule Management
- Performance Improvement
- Operations Management
Timeline
Team Lead
Wabash Center
10.2023 - Current
Direct Support Professional
Wabash Center
04.2022 - 10.2023
Bachelor of Science - Psychology
Missouri Baptist University
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