Summary
Overview
Work History
Education
Skills
References
Timeline
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Kourtney M. Martinez

Pleasanton,TX

Summary

Knowledgeable Medical Assistant with proven ability to assist in various tasks and support team objectives. Successfully contributed to project outcomes by applying strong organizational skills and attention to detail. Demonstrated effective communication and problem-solving abilities in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Extern Medical Assistant

CareFront Medical Group
10.2024 - 11.2024
  • Assisted nursing team with answering phones and updating medical charts.
  • Followed established departmental guidelines and safety procedures.
  • Increased student comprehension by implementing interactive and hands-on learning activities.
  • Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
  • Attended staff meetings, taking copious notes and brainstorming ideas to solve clinical issues.
  • Evaluated student performance through formative and summative assessments, providing valuable feedback for improvement.
  • Interacted with nursing staff and physicians to better understand treatment options for diseases and acute conditions.
  • Enabled more effective treatment plans by accurately recording patient histories and symptoms for physician review.
  • Optimized patient communication by promptly responding to inquiries and relaying important messages to medical staff.
  • Bolstered patient safety by adhering to strict hygiene and sanitation protocols during all clinical procedures.
  • Contributed to clinical research by compiling patient data and assisting in analysis for study outcomes.
  • Streamlined office operations with efficient management of medical records and appointment scheduling.
  • Enhanced patient care by assisting in routine examinations and recording vital signs.
  • Strengthened patient trust, attentively listening to concerns and ensuring they felt heard and valued during their visit.
  • Conducted detailed research to support ongoing studies, leading to valuable data collection.
  • Improved clinical skills with regular participation in educational workshops and hands-on training sessions.
  • Assisted in surgical procedures, ensuring sterile environment and readiness of surgical instruments.
  • Enhanced team collaboration by participating in weekly meetings and sharing insights from patient interactions.

Optometric Technician

EyeTX
10.2022 - 10.2024
  • Detail-oriented Optometric Technician - participating in quality assessment and working knowledge of optometry operations to maximize personal efficiency
  • Committed to helping Optometrist deliver top-quality care to patients
  • Highly competent in using industry standard equipment and instruments to conduct testing
  • Front desk - greeting patients as they walked in, answering multiple phone lines, scheduling appointments and also helping patients pick the perfect frames for their style

Cashier/Sales Associate and Bakery Partner

H.E.B.
06.2020 - 10.2022
  • Interacted and communicated with customers at all levels and maintained a professional atmosphere
  • In Bakery I assisted with orders for all types of desserts
  • As a Cashier-Sales Associate I communicated with customers at all levels, handled complaints, managed money and all types of sales - cash, credit card, etc

Cashier

Wal-Mart
03.2019 - 01.2020
  • I assisted customers with payments and addressed any concerns for complaints
  • I handled cash registers and greeted customers as soon as I made contact
  • I communicated at all levels with customers

Education

Associate of Applied Science - Medical Assistant

SCI
San Antonio, TX
11.2024

High School Diploma -

Jourdanton High School
Jourdanton, TX
01.2017

Skills

  • Active Listener
  • Multi-tasker
  • Customer Service - front and back office
  • HIPPA / OSHA Knowledge - front and back office
  • Patient Vitals
  • Phlebotomy Techniques
  • Injection administration
  • EKG's
  • Verbal and written communication
  • CPR
  • Analytical mindset
  • Patient assistance

References

Available upon request

Timeline

Extern Medical Assistant

CareFront Medical Group
10.2024 - 11.2024

Optometric Technician

EyeTX
10.2022 - 10.2024

Cashier/Sales Associate and Bakery Partner

H.E.B.
06.2020 - 10.2022

Cashier

Wal-Mart
03.2019 - 01.2020

Associate of Applied Science - Medical Assistant

SCI

High School Diploma -

Jourdanton High School

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Kourtney M. Martinez