Kourtney White
Atlanta,GA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Canesta Digital Marketing
08.2019 - Current
- Planned and executed internal and external marketing events.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
Senior Accounts Receivable Specialist
Greenksy Inc.
10.2020 - 04.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Managed over 50 customer calls daily.
Customer Service Representative
AT&T
11.2015 - 08.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Worked with cross-functional teams to facilitate swift resolution of escalated issues.
- Increased sales by 5% throughout the center.
Personal Banker
Wells Fargo
11.2013 - 10.2015
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
Education
Associate of Science - Marketing Management And Research
Fullerton College
Fullerton, CA05.2020
High School Diploma -
Polytechnic High School
Long Beach, CA06.2012
Skills
- Consultative Sales Techniques
- Client Contact
- Brand Development
- Analytical Thinking
- Team Leadership
- Client Relations
- Calm and Professional Under Pressure
- Active Listening
Certification
- First Aid/CPR Certified
Timeline
Senior Accounts Receivable Specialist
Greenksy Inc.
10.2020 - 04.2022
Marketing Coordinator
Canesta Digital Marketing
08.2019 - Current
Customer Service Representative
AT&T
11.2015 - 08.2017
Personal Banker
Wells Fargo
11.2013 - 10.2015
Associate of Science - Marketing Management And Research
Fullerton College
High School Diploma -
Polytechnic High School
Similar Profiles
Jovy AlmarioJovy Almario
House Made at Polite Trade Marketing Digital Marketing, DeiraHouse Made at Polite Trade Marketing Digital Marketing, Deira
SWATI BHADANESWATI BHADANE
Digital Marketing Executive at REVIGRO MARKETING (Digital Marketing Agency)Digital Marketing Executive at REVIGRO MARKETING (Digital Marketing Agency)
Rakhymzhan KuanyshRakhymzhan Kuanysh
Intern Frontend Developer (remote) at Digital Connection - Digital marketing agencyIntern Frontend Developer (remote) at Digital Connection - Digital marketing agency
Paul ComriePaul Comrie
Stream Manager at Nokia USA IncStream Manager at Nokia USA Inc
Moziah DavisMoziah Davis
Transmission Analyst at Georgia PowerTransmission Analyst at Georgia Power