KOURTNI BENDOLPH
MOBILE,UNITED STATES
Summary
Child care professional with 5 years of experience dedicated to enhancing learning environments and fostering strong connections between students and families. Demonstrates expertise in communication, first aid, and child development, with a proven ability to improve patient care access and operational efficiency. Passionate about utilizing leadership and analytical skills to optimize service delivery and elevate educational experiences, ensuring a nurturing and supportive atmosphere for children's growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
School Custodian
Mobile County Public School System
07.2025 - Current
- Conducted regular inspections to identify maintenance needs and safety hazards.
- Developed schedules for routine cleaning tasks to enhance operational efficiency.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and dusting.
- Ensured waste management efficiency by properly disposing of trash and recyclables according to regulations.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Patient Care Access
Mobile Diagnostic Center
09.2023 - 01.2024
- Enhance patient scheduling, improving adherence by 12%, elevating care access
- Coordinate with medical teams for efficient information flow, boosting service delivery
- Resolve 95% of patient inquiries on first contact, increasing satisfaction
- Implement data tracking to reduce scheduling errors by 7%, optimizing operations
- Manage electronic health records, verify insurance, process referrals, streamline care
Preschool Teacher
Generations Daycare
07.2021 - 09.2023
- Fostered strong student-family connections, enhancing learning support
- Monitored classroom safety, implementing effective protocols
- Designed activities for foundational skills, boosting early education
- Observed to maintain safety and promote positive behaviors
- Developed curriculum for social-emotional and cognitive growth
Housekeeper
Crothall Healthcare Environmental Services
12.2019 - 07.2021
- Sanitized bathrooms, enhancing hygiene and guest satisfaction
- Replenished supplies to improve guest experience
- Disposed waste daily, ensuring cleanliness and safety
- Adhered to chemical safety protocols to prevent injuries
- Collaborated with staff, facilitating smooth patient transitions
Education
DIPLOMA - GENERAL EDUCATION
Ben C Rain High School
Mobile, AL05.2016
Skills
Leadership
Child Development
Communication
Cleaning
Patient Care
Scheduling
Phreesia
Athena
CPR
First Aid
Patient scheduling
Insurance verification
Communication skills
Certification
- CPR-First Aid, Certification
- Dental Assistant, Certification
References
Kyiona Thompson, USA Endocrinology (+1 (225) 328-0179)
Ed Sanderson, Mobile County Public School System (+1 (251) 221-3186)
Charease Bowman, Mobile Diagnostics (+1 (251) 232-7123).
Timeline
School Custodian
Mobile County Public School System
07.2025 - Current
Patient Care Access
Mobile Diagnostic Center
09.2023 - 01.2024
Preschool Teacher
Generations Daycare
07.2021 - 09.2023
Housekeeper
Crothall Healthcare Environmental Services
12.2019 - 07.2021
DIPLOMA - GENERAL EDUCATION
Ben C Rain High School