Kourtnie Gross (Mills)
Summary
Proven leader with experience at Love's Angels Early Childhood Development Center, adept in staff management and fostering teamwork. Excelled in streamlining operations and enhancing collaborative learning environments, achieving significant improvements in documentation compliance and student engagement. Skilled in creative direction and problem resolution, consistently delivering results. Innovative and goal-oriented not only for myself, but for those around me.
Overview
3
3
years of professional experience
Work History
Assistant Director
Love's Angels Early Childhood Development Center
2024.01 - 2024.06
- Created and updated records and files to maintain document compliance.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Lead School Age Teacher
Love's Angels Early Childhood Development Center
2022.06 - 2023.12
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Fostered a culture of respect and inclusivity by modeling appropriate behavior expectations and addressing instances of misconduct promptly and effectively.
- Collaborated with colleagues to develop interdisciplinary units of study for comprehensive understanding across subject areas.
ClickList Associate
Kroger
2021.03 - 2022.06
- Established rapport with repeat customers, fostering loyalty through personalized assistance and recommendations.
- Reduced errors in order fulfillment with thorough accuracy checks and attention to detail.
- Streamlined order picking and packing processes for quicker turnaround times.
- Conducted regular inventory audits, preventing stock discrepancies and ensuring accurate product availability.
- Maximized sales by suggesting additional items or substitutes based on customer preferences during order confirmation calls.
- Collaborated with team members to maintain clean and organized workspaces for improved efficiency.
After School Teacher
Scott County School District
2021.08 - 2022.05
- Observed and monitored children's play activities to promote healthy, safe environment.
- Organized and supervised games and recreational activities to promote physical, mental and social development in children.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Prepared after-school enrichment activities for children to encourage student participation.
Education
Bachelor of Science - Elementary Education
Georgetown College
Georgetown, KY05.2021
High School Diploma -
Lynn Camp High School
Corbin, KY05.2017
Skills
Staff Management
Creative Direction
Team Operations
Teamwork and Collaboration
Team Leadership
Problem Resolution
Customer Service
Documentation And Reporting
Goal Setting
Timeline
Assistant Director
Love's Angels Early Childhood Development Center
2024.01 - 2024.06
Lead School Age Teacher
Love's Angels Early Childhood Development Center
2022.06 - 2023.12
After School Teacher
Scott County School District
2021.08 - 2022.05
ClickList Associate
Kroger
2021.03 - 2022.06
Bachelor of Science - Elementary Education
Georgetown College
High School Diploma -
Lynn Camp High School
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