Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Additional Information
Software
Interests
Timeline
CustomerServiceRepresentative
KATHLEEN POWELL

KATHLEEN POWELL

Spring Hill,TN

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quick-learning with excellent multi-tasking skills and adapting to new situations and challenges. Commended for recognizing areas that need improvement and implementing streamlined processes to create a more efficient forward moving atmosphere.

Overview

14
14
years of professional experience

Work History

Business Manager

Peek Pools Spas
07.2022 - Current
  • Handled day-to-day accounting processes to assure financial accuracy.
  • Reconciled and corrected issues with financial records.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Completed payroll for employees and maintained detailed records of files.
  • Maintained and processed invoices, deposits, and ACH transactions.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Accounting Office Manager

Shaub Builders
08.2021 - 07.2022
  • Handled day-to-day accounting functions to ensure financial accuracy.
  • Reconciled company bank account and card credit statements, investigating, and resolving discrepancies to keep accounts error-free.
  • Completed bi-weekly payroll for employees.
  • Reviewed payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Maintained computer and physical filing systems.

Office Manager / Project Manager

Limitless Designs, Inc
03.2010 - 07.2021
  • Scheduled and facilitated meetings with general contractors to discuss schedule of values, timelines and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Prepared and submitted project AIA invoices for payment.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Developed customized spreadsheets to streamline the estimation process, increasing efficiency and reducing human error.
  • Reviewed and approved invoices and payments, verifying accuracy of expenses.

Education

Graduate -

Sam Houston High School
Arlington, TX

Skills

  • Quickbooks
  • Bookkeeping
  • Account Reconciliation
  • Billing
  • Bill Payment and Recordkeeping
  • Purchase Orders
  • Cost accounting
  • Payroll Preparation and Processing
  • Policy Implementation
  • Office Administration
  • Operations Management
  • Office Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementPaid time off401k match

Additional Information

Permanently moving back to the Little Rock, AR area due to spouses employment and being near family. I have over 20 years in the construction industry wearing different hats but mainly focusing on job costing and accounting. I am a strong willed, tenacious, hardworking individual with an incredible work ethic. I put my best foot forward every day and I pride myself on giving 110%.

Software

QuickBooks

Microsoft Office

Spreadsheets

Interests

Writing

Reading

Traveling

Sports

Volunteer Work

Timeline

Business Manager

Peek Pools Spas
07.2022 - Current

Accounting Office Manager

Shaub Builders
08.2021 - 07.2022

Office Manager / Project Manager

Limitless Designs, Inc
03.2010 - 07.2021

Graduate -

Sam Houston High School
KATHLEEN POWELL