Results-driven professional with a strong focus on business development and client communication. Experienced in managing operations, training teams, and resolving customer inquiries to foster positive relationships and ensure service excellence.
Overview
4
4
years of professional experience
Work History
Co-Owner
Diamondback Fence & Concrete
Lubbock, Texas
03.2025 - Current
Managed daily operations of fence and concrete projects.
Coordinated schedules and resources for installation teams.
Trained new staff on installation techniques and company policies.
Resolved customer inquiries regarding services and installations.
Resolved any customer complaints or issues quickly in order to maintain positive relationships.
Engaged potential customers through door-to-door interactions.
Carpet Cleaning Technician
Platinum Carpet Cleaning
Lubbock, Texas
04.2022 - 02.2025
Operated advanced carpet cleaning machinery for residential and commercial clients.
Collaborated with team members to enhance service efficiency during busy periods.
Communicated effectively with clients regarding scheduled appointments or changes in service plans.
Assessed carpet conditions to determine appropriate cleaning methods and solutions.