KRhon Young
Wimauma
Summary
Customer-focused professional with over 3 years of experience in healthcare and fast-paced service environments. Expertise in customer support, scheduling, data entry, and administrative coordination. Effectively manages service requests and maintains accurate records to support daily operations while enhancing customer satisfaction.
Overview
9
9
years of professional experience
Work History
Ophthalmic Technician
Ruskin Eye Clinic
Ruskin
04.2025 - 10.2025
- Assisted 30+ patients daily with scheduling, intake, and service coordination in a high-volume environment
- Maintained accurate documentation and records to support efficient workflow and compliance
- Communicated with patients and staff to resolve scheduling and service-related issues
- Supported daily operations by prioritizing tasks and ensuring smooth patient flow
Certified Ophthalmic Technician
America’s Best Contacts & Eyeglasses
Largo
08.2024 - 04.2025
- Coordinated communication between patients and providers, enhancing accuracy of service delivery
- Delivered front-line customer service by addressing inquiries and guiding patients through available services
- Facilitated appointment scheduling and maintained organized records for improved patient flow
- Collected patient histories and documented relevant information accurately.
- Maintained cleanliness and organization of exam rooms and equipment areas.
Ophthalmic Tester
St. Michael’s Eye & Laser Institute
Largo
01.2024 - 08.2024
- Collected and entered patient data accurately to enhance clinical and administrative operations
- Assisted with documentation and preparation for patient services to facilitate smooth patient experiences
- Ensured readiness between appointments to maintain workflow efficiency
- Conducted detailed testing on ophthalmic equipment and software systems.
Yard Agent
Copart
Riverview
04.2023 - 07.2023
- Organized tasks effectively in fast-paced environment to maintain operational flow.
- Maintained cleanliness of parking lot by regularly removing trash and addressing spills.
- Collaborated with team members to facilitate timely processing of vehicles.
- Managed vehicle inventory and organized yard layout for efficiency.
Grocery Clerk
Publix
Apollo Beach
07.2022 - 03.2023
- Provided excellent customer service while managing multiple tasks in fast-paced environment
- Assisted customers with inquiries, resolved issues promptly, and organized store layout effectively
- Stocked shelves with fresh produce and grocery items daily.
- Assisted customers in locating products throughout the store.
- Ensured cleanliness and organization of work areas and displays to enhance the shopping experience
Inventory Specialist
Syft
Tampa
09.2016 - 11.2019
- Conducted regular stock audits to ensure accuracy of inventory records and identify discrepancies.
- Coordinated with team members and vendors to resolve inventory discrepancies and streamline workflow
- Managed inventory records and performed detailed data entry to ensure accuracy
- Trained new employees on inventory procedures and supported daily operations
Education
High School Diploma -
Penn Foster College
Scranton, PASkills
- Work order coordination
- Operational support
- Client support
- Issue resolution
- Data management
- Workflow coordination
- Microsoft Office (Word, Outlook)
- Multitasking in Fast-Paced Environments
- Customer communication
ADDITIONAL EXPERIENCE
Freelance Photographer
- Managed scheduling, client communication, and project coordination
- Delivered projects on deadlines while maintaining organization and quality
Timeline
Ophthalmic Technician
Ruskin Eye Clinic
04.2025 - 10.2025
Certified Ophthalmic Technician
America’s Best Contacts & Eyeglasses
08.2024 - 04.2025
Ophthalmic Tester
St. Michael’s Eye & Laser Institute
01.2024 - 08.2024
Yard Agent
Copart
04.2023 - 07.2023
Grocery Clerk
Publix
07.2022 - 03.2023
Inventory Specialist
Syft
09.2016 - 11.2019
High School Diploma -
Penn Foster College