Kris Bond
Temple,TX
Summary
Adept at steering store operations, I excelled as a Store Manager at Walgreens, enhancing customer satisfaction through expert team leadership and robust problem-solving skills. My tenure was marked by strategic staff development and performance optimization, significantly boosting store efficiency and fostering a positive, customer-centric environment.
Overview
23
23
years of professional experience
Work History
Store Manager
Walgreens
08.2001 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Education
Teacher Certification - History 7-12
Teacher of Tomorrow
Houston05-2025
Bachelor of Science - Liberal Studies
Tarleton State University
Stephenville, TX05-2000
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Recruitment and hiring
- Goals and performance
- Staff supervision
- Strategic thinker
Timeline
Store Manager
Walgreens
08.2001 - 11.2024
Teacher Certification - History 7-12
Teacher of Tomorrow
Bachelor of Science - Liberal Studies
Tarleton State University
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