KRIS DIXON
Beckley,WV
Summary
A growth-oriented position that will utilize my extensive knowledge of customer service, sales-oriented and retail experience, where commitment and capabilities can result in opportunities for continued career advancement.
Overview
21
21
years of professional experience
Work History
Fishing Sales Associate
Academy Sports Outdoors
Beckley, WV
12.2025 - Current
- Assisted customers with product selection and recommendations in fishing gear and accessories.
- Maintained inventory accuracy by organizing stock and performing regular audits.
- Demonstrated product features and benefits to enhance customer knowledge of fishing equipment.
- Collaborated with team members to create visually appealing merchandise displays for promotions.
Locomotive Engineer
Delmarva Central Railroad
Harrington, DE
05.2022 - 11.2025
- Operated locomotives in accordance with safety regulations and operational protocols.
- Conducted pre-trip inspections to ensure mechanical integrity and compliance with safety standards.
- Collaborated with dispatchers to optimize train schedules and improve service efficiency.
- Monitored track conditions and communicated issues promptly to maintenance teams.
Locomotive Engineer & Conductor
Norfolk Southern Corp.
Roanoke, VA
09.2005 - 02.2024
- Responsible for safe handling of a railroad locomotive while accelerating, braking and other handling procedures in hauling goods and coal.
- Communicated effectively with all members of crew and traffic control center via radio to receive or issue information concerning oncoming trains, delays or stops to ensure safety.
- Used controls, such as air brakes or throttles, to drive turbine-electric or diesel-electric locomotives; monitor meters or gauges that calculate amperage, speed, air pressure or battery charge.
- Applied knowledge of territory, including grades, terrain, curves and grade crossings, to operate train safely and gave warning signals and observed tracks to identify obstructions and anticipate operating issues.
- Complied with railroad rules and regulations by inspecting locomotive, before and after runs, in terms of company and Federal Railroad Administration-required tests and checks.
- Diagnosed minor breakdowns and performed minor service and maintenance when required.
- Reported mechanical malfunctions and coordinated with associated departments to correct safety and mechanical issues as needed.
- Prepared reports to properly explain unscheduled stops and delays.
- As a conductor switched trains, coupled and uncoupled rail cars, troubleshooted various systems and other skills as needed.
- Made quick decisive decisions when necessary.
- Stayed alert and vigilant in a 24/7 transportation environment.
- Completed extensive training to master rules and procedures.
Golf Associate
DICK’S Sporting Goods
Mount Hope, WV
04.2019 - 11.2020
- Provide superior customer service and customer engagement in areas of golf, fishing, firearms, hunting and sports equipment, as well as other areas of the store where needed.
- Welcome customers and ask questions to best determine optimal product choices and assist with locating products.
- Answer incoming telephone calls to provide information about products, services, store hours, policies, and promotions.
- Educate customers on latest promotions, sales incentives and other offerings to enable savings and promote loyalty.
- Establish long-term customer relationships by assisting shoppers with friendly and helpful demeanor.
- Complete customers’ purchases by processing credit cards and other forms of payments.
- Understand and maintain company standards and knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Stock shelves and organize displays to focus customer attention on products.
- Resolve customer concerns or complaints and kept supervisors informed of escalating situations.
Education
Fishing License - undefined
West Virginia and VirginiaLocomotive Engineer License - undefined
Norfolk Southern Corp. LET School
01.2005
Associate - Computer Networking and Computer Electronics
Academy of Careers and Technology
Beckley, WV01.2002
Associate - Mechanical Engineering Technology
West Virginia University Institute of Technology
Montgomery, WV01.2000
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Woodrow Wilson High School
01.1998
Skills
Computer Software: Microsoft 365 applications (including Teams, Word, EXCEL, Outlook, and PowerPoint), Network Security, Network Protocols, Computer Skills, Cisco Routers, Locomotive & Conductor Training, Detail-Oriented, Organized, Effective Communicator, Highly Reliable and Fast Learner
Safety rules and regulations
PROFESSIONAL AMATEUR & COMMUNITY ACTIVITIES
Trout Unlimited – West Virginia & Virginia Chapter Amateur Drone Photography Amateur Meteorologist Trout Unlimited – West Virginia & Virginia Chapter Amateur Drone Photography Amateur Meteorologist
AMATEUR EXPERIENCE
- Fly-Fishing
- Optimum experience in fly-fishing catch and release.
- Comprehensive and proficient knowledge and understanding of fly-fishing basics in proper gear, Fly-tying skills, fly-fishing equipment (e.g., rods, reels, fly line, fly boxes, and hooks), casting, clothing, and wading gear.
- Extensive knowledge of Euro-Nymphing and fly-fishing techniques and skills.
- In-depth knowledge of local fisheries.
Timeline
Fishing Sales Associate
Academy Sports Outdoors
12.2025 - Current
Locomotive Engineer
Delmarva Central Railroad
05.2022 - 11.2025
Golf Associate
DICK’S Sporting Goods
04.2019 - 11.2020
Locomotive Engineer & Conductor
Norfolk Southern Corp.
09.2005 - 02.2024
Fishing License - undefined
Locomotive Engineer License - undefined
Norfolk Southern Corp. LET School
Associate - Computer Networking and Computer Electronics
Academy of Careers and Technology
Associate - Mechanical Engineering Technology
West Virginia University Institute of Technology
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Woodrow Wilson High School