Kris Kennedy
Barista
Panama City Beach,FL
Summary
Personable and reliable Barista Lead successful at creating repeat customers with friendly service and excellent coffee preparation. Enthusiastic about promoting sustainably grown and fair-trade coffee.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Beach Attendant
Jakes Beach Service
Santa Rosa Beach, FL
03.2020 - Current
- Maintained surveillance of patrons on beach and acted immediately and appropriately to secure safety in event of emergency.
- Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
- Wiped down beach furniture and equipment to maintain cleanliness.
- Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
- Set up chairs and umbrellas each morning.
Cafe Manager
OUTPOST
INLET BEACH , FL
07.2015 - 11.2019
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Secured daily cash by verifying totals and making nightly deposits.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Managed, trained and motivated personnel to continuously improve knowledge and abilities in coffee field.
Lead Barista
Black Bear Cafe
Grayson Beach, FL
04.2018 - 07.2022
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
- Served customers quickly and efficiently and created strategies to prevent delays.
Barista
Amavida Coffee Roasters
Santa Rosa Beach, FL
09.2021 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cultivated to recall customers' names and address each by name.
- Cleaned counters, machines, utensils and seating areas daily.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Education
High School Diploma -
South Walton High School
Santa Rosa Beach, FL 08.2003 - 03.2007
No Degree - Computer Systems Analysis
Okaloosa Walton College
Niceville, FL 08.2007 - 02.2010
Skills
Point of sale operation
Foam art
Food preparation and safety
Menu memorization
Smoothie making
Cash Handling
Performance improvement
Opening and closing duties
Friendly and outgoing
Timeline
Barista
Amavida Coffee Roasters
09.2021 - Current
Beach Attendant
Jakes Beach Service
03.2020 - Current
Lead Barista
Black Bear Cafe
04.2018 - 07.2022
Cafe Manager
OUTPOST
07.2015 - 11.2019
No Degree - Computer Systems Analysis
Okaloosa Walton College
08.2007 - 02.2010
High School Diploma -
South Walton High School
08.2003 - 03.2007