KALEN JACKSON
Chicago,IL
Summary
Motivated and service-oriented professional with hands-on experience in human resources support, customer service, and administrative coordination. Actively developing professional skills through internships, volunteer work, and career-readiness programs.
Overview
1
1
year of professional experience
Work History
Yearbook & Film Club Member
Daystar Academy
08.2024 - Current
- Directed video projects and led yearbook production for a student body of 300+.
- Managed a creative team and oversaw publication design and social media promotion.
Student – Career Development Program
Development School for Youth
03.2024 - Current
- Trained in professional skills such as email etiquette, attire, and interview techniques.
- Participated in networking events and site visits across corporate sectors.
Operations Associate
360 Chicago - Magnicity
07.2025 - 08.2025
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Processes financial transactions while ensuring a high-quality guest experience.
- Assists with inventory tracking, order fulfillment, and file organization.
- Supports online reputation management by responding to customer reviews.
- Helps cultivate a positive workplace culture by participating in employee engagement planning.
Education
High School Student -
Daystar Academy
Chicago, IL08.2025
Career Development Program - undefined
Development School for Youth
Chicago, IL08.2025
Skills
- Customer Service & Conflict Resolution
- Verbal & Written Communication
- Leadership & Team Collaboration
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Flexible and adaptable
- Organization and time management
- Problem-solving
Accomplishments
- Achieved 13 total commission sales through effectively helping with the ticketing and advertising of CityPass
Timeline
Operations Associate
360 Chicago - Magnicity
07.2025 - 08.2025
Yearbook & Film Club Member
Daystar Academy
08.2024 - Current
Student – Career Development Program
Development School for Youth
03.2024 - Current
Career Development Program - undefined
Development School for Youth
High School Student -
Daystar Academy
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