Detail-oriented Forklift Operator with expertise in safety compliance, loading and unloading, and inventory management. Proven ability to enhance workflow efficiency and maintain accuracy in fast-paced warehouse environments.
Overview
19
19
years of professional experience
Work History
Forklift Operator
Brake Parts Inc.
06.2022 - Current
Operated forklifts to transport materials efficiently within warehouse environment.
Conducted routine safety inspections on equipment to ensure compliance with regulations.
Loaded and unloaded shipments accurately, minimizing product damage during handling.
Collaborated with team members to streamline inventory processes and improve workflow efficiency.
Maintained accurate records of inventory movements using warehouse management systems.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Order Picker
Brake Parts Inc.
06.2022 - Current
Selected and packed orders accurately according to customer specifications.
Maintained inventory accuracy by conducting regular stock counts and audits.
Excellent communication skills, both verbal and written.
Reduced order processing time with the use of RF scanning equipment and inventory management software.
Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Built pallets and positioned orders on loading dock to safely pile and ship goods.
Packing Operator
Accurate
04.2022 - 06.2022
Operated packaging machinery to ensure efficient product handling
Monitored production line for quality control and compliance
Collaborated with team members to optimize workflow processes
Trained new operators on safety standards and equipment usage
Sales Lead Keyholder
Road Runner Sports
09.2021 - 03.2022
Led sales team in achieving monthly targets through effective training and mentoring.
Managed inventory levels to ensure product availability and minimize stock discrepancies.
Enhanced customer experience by providing personalized service and product recommendations.
Implemented promotional strategies that boosted foot traffic and increased sales revenue.
Resolved customer inquiries and complaints efficiently, fostering loyalty and repeat business.
Opened inventory boxes and restocked shelves.
Completed store opening and closing procedures.
Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
Consistently exceeded individual sales goals while contributing to the overall success of the team.
Utilized expert product knowledge to assist customers in making informed purchasing decisions.
Sales Lead Keyholder
Dicks Sporing Goods
01.2016 - 08.2021
Conducted product demonstrations to educate customers on features and benefits, driving engagement.
Opened and closed store 5-6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
Improved customer service by projecting friendly and knowledgeable attitude.
Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
Identified potential upsell opportunities by monitoring customer needs closely as they browsed available products.
Implemented loss prevention measures that significantly reduced instances of theft within the store location.
Led weekly staff meetings to discuss store performance metrics, review progress towards goals, and address any areas requiring improvement.
Bike Technician
Dicks Sporing Goods
02.2013 - 08.2021
Diagnosed and repaired various bicycle components, ensuring optimal performance for customers.
Conducted routine maintenance on bikes, enhancing safety and reliability for riders.
Assisted in training new technicians on repair techniques and safety protocols.
Managed inventory of parts and tools, maintaining organized work environment for efficiency.
Enhanced customer experience by providing expert advice on bike selection and maintenance.
Streamlined repair processes, reducing turnaround time while maintaining high quality standards.
Running Specialist
Dick Sporting Goods
02.2008 - 08.2021
provide in-depth knowledge in products relating to the sport.
perform and analyze needed tests to provide correct product according to outcome.
consistently clean and organize back room in accordance to store policy.
Sales Associate
Dick Sporting Goods
01.2007 - 08.2021
Enhanced merchandising displays to optimize customer engagement and sales.
Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
Maintained inventory accuracy through regular stock checks and replenishment processes.
Processed transactions efficiently, ensuring compliance with cash handling procedures.
Monitored store cleanliness and organization to promote an inviting atmosphere for shoppers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Physical Therapist Technician
Accelerated Physical Therapy & Occupational Health
04.2013 - 06.2016
Assisted physical therapists in implementing treatment plans for diverse patient needs.
Maintained and organized medical equipment to ensure optimal functionality and safety.
Educated patients on exercises and techniques to enhance recovery efforts.
Documented patient progress accurately in electronic health records systems.
Education
No Degree - Health And Physical Fitness
McHenry County College
Crystal Lake, IL
High School Diploma -
McHenry Community High School
McHenry, IL
05-2006
Skills
Forklift operation
Forklift operator certification
Loading and unloading
Shipping and receiving
Team player
Safety awareness
General laborer
Order picking and processing
Shipping and receiving expert
Timeline
Forklift Operator
Brake Parts Inc.
06.2022 - Current
Order Picker
Brake Parts Inc.
06.2022 - Current
Packing Operator
Accurate
04.2022 - 06.2022
Sales Lead Keyholder
Road Runner Sports
09.2021 - 03.2022
Sales Lead Keyholder
Dicks Sporing Goods
01.2016 - 08.2021
Physical Therapist Technician
Accelerated Physical Therapy & Occupational Health