Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kris Soukhavong

Bloomington,MN

Summary

As a highly motivated and experienced individual with over ten years of customer service experience, my career objective is to provide excellent service to policyholders. Committed to investigating and assessing damages accurately and negotiating settlements fairly, while ensuring a high customer satisfaction. With my strong communication, problem-solving, and analytical skills, aiming to contribute to the success of the company and grow.

Overview

8
8
years of professional experience

Work History

Machine Assembler

ShopSabre
05.2021 - Current
  • Maintained an organized workspace, enabling efficient access to necessary tools, parts, and materials for each project.
  • Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings, or blueprints.
  • Enhanced production efficiency by assembling machines and equipment according to specifications.

Valet Captain

Cornerstone Parking Group
01.2019 - 05.2021
  • Managed cash handling procedures to ensure accuracy in transactions while minimizing discrepancies or losses.
  • Performed regular audits of employee performance through observation and evaluation, providing feedback for improvement.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
  • Resolved customer complaints promptly and professionally, maintaining the company''s reputation for excellent service.

Customer Service Manager

Walmart
09.2015 - 01.2021
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

High School Diploma -

Simley Senior High School
Inver Grove Heights, MN
06.2013

Skills

  • Manufacturing Experience
  • Workplace Cleanliness
  • Product Assembly
  • Quality Assurance
  • Multitasking and Organization
  • Team Management
  • Parking management expertise
  • Conflict Management
  • Incident Reporting
  • Cash Handling
  • Training and Development
  • Policy Enforcement
  • Negotiation
  • Employee Coaching and Mentoring
  • Work Prioritization

References

Mengcheng Xiong - Cornetone Parking Group

Manager

503-750-3189

Mengcheng_w28@yahoo.com


Michael Hewitson - Securian Financial

Customer Operations Specialist

612-800-2495

MichaelJHewitson@gmail.com


Karlie Chase - The General

Florida PIP Adjuster

612-412-0818

KChase0815@gmail.com


Timeline

Machine Assembler

ShopSabre
05.2021 - Current

Valet Captain

Cornerstone Parking Group
01.2019 - 05.2021

Customer Service Manager

Walmart
09.2015 - 01.2021

High School Diploma -

Simley Senior High School

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Kris Soukhavong