Summary
Overview
Work History
Education
Skills
Strong electrical background, Vehicle upgrades, Hobbyist
Timeline
Generic

Michael Hagen

Summary

Adept at enhancing production efficiency and quality, my experience at Machinery Service & Design showcased and developed my expertise in mechanical assembly and a strong commitment to safety and quality practices. Leveraging skills in hydraulic systems and thriving in team collaboration, I consistently exceeded production goals, contributing to significant continuous improvement efforts. Dedicated manufacturing professional experienced in mechanical assembly and inspections. Dedicated and resourceful with strengths in operating and maintaining equipment and tools. Looking for a long-term role with room for advancement. Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance.

Overview

31
31
years of professional experience

Work History

Machine Assembler

Machinery Service & Design
04.2008 - 04.2024
  • Supported team members during high-demand periods, ensuring projects were completed on time without compromising quality standards.
  • Reduced downtime by troubleshooting and resolving assembly issues promptly.
  • Demonstrated a commitment to excellence by consistently delivering high-quality machine assemblies that met or exceeded client expectations.
  • Played a key role in achieving company objectives related to continuous improvement efforts throughout the entire manufacturing operation.
  • Streamlined assembly procedures by suggesting process improvements that reduced errors and increased productivity.
  • Provided exceptional customer service through clear communication with clients regarding their specific needs in machine design and functionality.
  • Contributed to cost savings initiatives by identifying opportunities to reduce waste during the assembly process while maintaining high-quality end products.
  • Worked with heavy machinery and various power tools when assembling parts.
  • Collaborated with other line workers and team members to assemble and repair parts.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Collaborated with machine operators and engineers to troubleshoot assembly-related issues and meet deadlines.
  • Built containers and packed parts in accordance with detailed packing specifications.
  • Checked machines for proper output and functionality, fixing minor mechanical issues.
  • Tested electrical wiring, pumps and other components in engines for proper functionality.
  • Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
  • Repainted and precisely touched-up components and assemblies.
  • Disassembled and inspected [Components].
  • Trained and instructed coworkers in proper assembly techniques.
  • Cleaned, lubricated and adjusted parts and components, keeping parts fully functional.
  • Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings, or blueprints.
  • Notified engineering of errors and discrepancies.
  • Enhanced production efficiency by assembling machines and equipment according to specifications.
  • Ensured a safe working environment with proper use of tools, equipment, and adherence to safety protocols.
  • Delivered top-tier performance by consistently meeting or exceeding company goals for production volume within given timelines.

Mechanic

Big Bear Tires And Wheels
04.2008 - 01.2011
  • Measured depth of current tire tread and educated customers about dangers of low tread.
  • Reduced downtime for customers by completing automotive repairs in a timely manner.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.

Liaison to 3rd Party Installers

Avanti Wind Systems
04.2007 - 04.2008
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
  • Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
  • Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
  • Increased overall productivity by streamlining internal processes and introducing new tools for more efficient workflow management.
  • Proactively identified potential challenges or roadblocks within projects, formulating contingency plans to ensure success.
  • Successfully communicated with entities inside and outside of business.
  • Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.

Delivery Specialist

Sizewise Medical Rentals
05.2006 - 04.2007
  • Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
  • Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
  • Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
  • Collaborated with team members to coordinate deliveries, resulting in seamless handoffs between drivers.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Assisted in warehouse operations for streamlined loading and unloading processes, increasing productivity levels.
  • Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
  • Ensured the safety of delivered items by properly securing and handling packages during transport.
  • Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.
  • Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
  • Maintained excellent driving record by adhering to traffic rules and regulations, contributing to overall company reputation.
  • Followed company policies and procedures during shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Reported suspected mechanical issues quickly to supervisor for remediation.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Maintained clean and orderly appearance while on shift.
  • Fostered positive working relationships with regular customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Protected people and equipment from hazardous materials by using correct procedures.

Automotive Technician and Recycler

Royal Express/Krueger Salvage
07.2001 - 03.2006
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Read and followed technical documentation to complete accurate repairs.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Ensured timely completion of daily tasks by effectively managing time and prioritizing workload based on deadlines.
  • Trained new employees in proper recycling techniques and company policies, fostering a strong team dynamic within the facility.
  • Saved resources by efficiently separating valuable recyclables from general waste streams during processing activities.

Mechanic

Kinnard Landscaping
05.1999 - 06.2001
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Analyzed vehicle data using advanced diagnostic equipment.

Maintenance Technician

Southwest Metal Finishing
06.1993 - 05.1999
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Inspected and maintained equipment to keep items in top working condition.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Installed new locks, door handles, and door closers.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Assisted management in developing long-term plans for equipment upgrades and replacements.
  • Elevated team morale by fostering open communication channels among colleagues during challenging situations.
  • Implemented cost-saving measures by identifying opportunities for energy efficiency improvements.
  • Achieved increased reliability through consistent adherence to manufacturer''s guidelines for equipment maintenance.
  • Replaced worn or broken parts on machines and equipment.

Education

GED -

WCTC
Pewaukee, WI
01.2024

Skills

  • Workplace Cleanliness
  • Machine Operation
  • Fastening Techniques
  • Mechanical Assembly
  • Hydraulic systems
  • Precision measurement
  • Electrical Wiring
  • Pneumatic Systems
  • Manufacturing Experience
  • Hand tool use
  • Safety practices
  • Safety understanding
  • Visual Inspection
  • Equipment Operation
  • Product Assembly
  • Pneumatic tool use
  • Manufacturing background
  • Painting skills
  • Schematic reading
  • Mechanical Aptitude
  • Deburring skills
  • Small Parts Assembly
  • Accuracy
  • Final assembly processes
  • System assembly

Strong electrical background, Vehicle upgrades, Hobbyist

4x4 enthusiast, I have built several Jeeps and trucks for offroad use. Upgrades to suspension, drivetrains, transmissions and engines. I enjoy classic cars as well. Also I am a scale hobbyist, from vintage toy restoration to radio control vehicles including Airplanes, helicopters, cars, and slot car racing. My custom scratchbuilt slot cars are highly regarded. I enjoy electronic repair also. I love trying new ideas, just for fun, even if on a small scale.

Timeline

Machine Assembler

Machinery Service & Design
04.2008 - 04.2024

Mechanic

Big Bear Tires And Wheels
04.2008 - 01.2011

Liaison to 3rd Party Installers

Avanti Wind Systems
04.2007 - 04.2008

Delivery Specialist

Sizewise Medical Rentals
05.2006 - 04.2007

Automotive Technician and Recycler

Royal Express/Krueger Salvage
07.2001 - 03.2006

Mechanic

Kinnard Landscaping
05.1999 - 06.2001

Maintenance Technician

Southwest Metal Finishing
06.1993 - 05.1999

GED -

WCTC
Michael Hagen