KRIS VAN ROEKEL
Cherokee,IA
Overview
14
14
years of professional experience
Work History
Front Desk Receptionist
Marathon Health
Storm Lake, Iowa
09.2026 - Current
- Greeted patients at employer wellness clinic and managed front desk flow
- Checked in patients and collected required forms and identification
- Answered incoming calls, redirecting callers to appropriate personnel or department to ensure efficient communication.
- Welcomed customers with a friendly greeting, ensuring a positive first impression.
- Scheduled appointments and confirmed visit details using clinic scheduling system
- Verified patient information and updated records in health system
- Coordinated with clinical staff on daily appointment changes and walk-ins
- Handled confidential information following Marathon Health privacy standards
- Resolved visitor concerns and provided clear directions throughout clinic visits
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments, providing customers with accurate receipts and change to enhance transaction clarity.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Certified Medical Assistant
Plains Area Mental Health
Storm Lake, Iowa
10.2017 - 09.2026
- Coordinated patient appointments and scheduling to optimize clinic workflow and enhance patient access.
- Measured and documented vital signs for patient assessments.
- Assisted with medication refills and followed up on prescriptions to maintain continuity of care.
- Processed medication prior authorizations, ensuring compliance with insurance provider requirements.
- Update patient information in electronic health records.
Medical Assistant
Anthon Mercy Medical Center
Anthon, Iowa
01.2014 - 10.2017
- Conducted blood draws to ensure accurate patient testing
- Measured and recorded patient vital signs to monitor health status
- Assist with minor office procedures
- Verified insurance coverage to facilitate patient care access
- Schedule patient appointments
- Electronic health records
Certified Medical Assistant
United Community Health Care Center
01.2013 - 04.2013
- Performed blood draws on patients, contributing to accurate diagnostic results and timely patient care
- Managed electronic health records, maintaining up-to-date and secure patient information for clinical staff
- Scheduled patient appointments, ensuring efficient patient flow and optimal use of clinical resources
- Recorded patient vital signs
- Administered CLIA waived diagnostic tests
- Verified patient insurance information
- Completed externship in clinical settings
Education
Medical Assistant Diploma -
Western Iowa Tech Community College
Sioux City, Iowa05-2013
Associate of Arts Degree -
Western Iowa Tech Community College
Sioux City, IowaSkills
- Certified Medical Assistant (9/21/13)
- EHR charting
- Appointment scheduling
- Insurance verification
- Patient check-in
- Clinic coordination
- Front office operations
- Appointment Management Software
- Data Entry Efficiency
- Patient Interaction
- Team Collaboration
- Attention to detail
- Adaptability
- Independent under pressure
- Quick learner
- Member of AAMA (American Association of Medical Assistants)
Personal Information
Title: Certified Medical Assistant
HOBBIES
Horses, Grandkids, Reading, Camping
Timeline
Front Desk Receptionist
Marathon Health
09.2026 - Current
Certified Medical Assistant
Plains Area Mental Health
10.2017 - 09.2026
Medical Assistant
Anthon Mercy Medical Center
01.2014 - 10.2017
Certified Medical Assistant
United Community Health Care Center
01.2013 - 04.2013
Medical Assistant Diploma -
Western Iowa Tech Community College
Associate of Arts Degree -
Western Iowa Tech Community College