Kris Wik
Pittsburgh,PA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
13
13
years of professional experience
1994
1994
years of post-secondary education
Work History
Supervisor Kitchen Head Chef
Crown Plaza Hotel
Bethel Park, Pennsylvania
09.2012 - Current
- Supervised daily operations of hotel staff and services.
- Trained new employees on customer service standards.
- Coordinated guest check-in and check-out processes efficiently.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Negotiated with suppliers to secure cost-effective resources.
- Developed strategies to improve team performance and productivity.
Education
Trinity High
Washington, PASkills
- Inventory management
- Budget negotiation
- Customer service
- Operational policies
Timeline
Supervisor Kitchen Head Chef
Crown Plaza Hotel
09.2012 - Current
Trinity High