Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kennel Technician and Dog Bather
Zoot Pet hospital and luxury boarding
Georgetown
08.2024 - Current
Managed daily care routines for dogs, ensuring cleanliness and comfort.
Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
Handled a variety of dog breeds with care and attention.
Monitored animals during group play sessions for signs of aggressive or fearful behavior.
Assisted with the grooming and bathing of pets to maintain hygiene standards.
Monitored animals for signs of distress or discomfort during bath time.
Clerk, Car Washer, and Seasonal Driver
UPS
Round Rock
06.2022 - 08.2024
Processed incoming packages using scanning equipment and tracking systems.
Performed pre-trip inspection checks and reported problems to supervisor.
Provided exceptional customer service during deliveries to enhance client satisfaction.
Documented daily mileage, gas, and other data.
Inspected vehicles for damage before and after washing.
Operated pressure washers to clean exterior surfaces of vehicles.
Vehicle Exchange Specialist
Garlyn Shelton Auto Group
Temple
01.2022 - 04.2022
Handled KBB and credit acceptance leads to maximize conversion rates.
Conducted over 75 daily cold calls to prospective customers in CRM.
Addressed customer inquiries with detailed product knowledge to improve service quality.
Ensured prompt responses to all emails, texts, and calls from clients.
BDC Representative
Garlyn Shelton Auto Group
Temple
08.2021 - 01.2022
Managed incoming calls for dealership, ensuring prompt and professional responses.
Scheduled service appointments in CDK while effectively managing service leads in CRM.
Collaborated with service department to address customer inquiries and secure appointments.
Greeter
Garlyn Shelton Auto Group
Temple
02.2021 - 08.2021
Greeted customers upon arrival with a warm and friendly demeanor.
Logged customer interactions with sales advisors in CRM system for tracking.
Skills
Self-motivated
Able to stand for long periods of time
Client satisfaction emphasis
Animal care
Time management
Medication administration
Behavior observation
Patience and resilience
Certification
American Health training pet CPR and first aid certification 05/18/2025