Microsoft
Krischelle Replogle
Marshfield,MO
Summary
Efficient branch office administrator with a proven track record of productivity and task completion. Specializes in office management, customer service, and financial reporting to ensure smooth branch operations. Expertise in money management, security oversight, and account development. Proficient in sales, relationship-building, and complex problem-solving. Highly motivated and always ready for new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Excels at working unsupervised and quickly mastering new skills. Known for outstanding customer service, multitasking, and time management abilities. Dedicated to providing every customer with a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Branch Office Administrator
Edward Jones
02.2017 - Current
- Managed calendar schedules for advisors to coordinate appointments and meetings.
- Ordered office supplies as needed ensuring cost effectiveness and availability of stock items.
- Handled customer inquiries promptly via telephone or email.
- Greeted clients warmly upon their arrival at the office and provided assistance when needed.
- Processed invoices, payments and other financial transactions accurately.
- Account maintenance opening closing etc
Sales Representative
Zyia
09.2020 - 06.2024
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
- Developed key customer relationships to increase sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Operated register, handled cash and processed credit card transactions.
- Posed as models for advertising, artistic creation and display of goods.
- Recruited, hired and trained new hires to optimize profitability.
Sales Associate
Cato Fashions
02.2020 - 05.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
Childcare Teacher
Imagination Station Early Learning Center
08.2015 - 05.2017
- Assisted in planning, implementing and supervising age-appropriate activities for children ages 3-13.
- Organized field trips to local museums, parks and other educational sites.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Organized and led activities to promote physical, mental and social development.
- Administered first aid and medication in accordance with health and safety regulations.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
- Maintained daily records of individual activities, behaviors, meals and naps.
Filing Clerk
Householder law office
11.2013 - 10.2015
- Maintained filing systems and categorized documents according to established procedures.
- Processed incoming mail, sorted documents, and distributed appropriately.
- Prepared and organized files for storage, archiving, and retrieval.
- Verified accuracy of filing information such as names and numbers.
- Created new folders or updated existing ones when necessary.
- Ensured proper security protocols were followed when handling confidential data.
- Provided support to staff members regarding the organization of files.
- Organized physical file cabinets by rearranging contents accordingly.
- Classified information into chronological, alphabetical, or numerical order.
Babysitter
Self Employed Services
06.2013 - 08.2015
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Engaging in age-appropriate activities like reading stories or playing games.
- Administering medication when needed according to parent instructions.
- Remaining alert at all times while caring for multiple children simultaneously.
- Enforced rules to teach good manners and maintain safe environment.
- Organized various activities, games, crafts and outings to keep children entertained.
- Read stories and played alphabet games to promote early literacy.
- Used organization and time management skills to multitask and keep children on set schedules.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
Bank Teller
Metropolitan National Bank
08.2009 - 03.2013
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Provided assistance to other tellers during peak business hours as needed.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Took on additional shifts during busy periods to minimize staffing shortages.
- Maintained confidentiality of bank records and client information.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Adhered to financial services security and audit procedures.
- Resolved problems or discrepancies concerning customers' accounts.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
Server
Bob Evans Restaurant
10.2007 - 07.2009
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Belton High School
Belton, MO05-2007
Skills
- Organization
- Leadership
- Scheduling
- Customer service
- Multitasking Abilities
- Reliable and Responsible
- Team-oriented
- Microsoft Office/Excel
- Confidentiality
- Positive and professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekFlexible work hoursCompany CultureSoftware
Salesforce
Languages
English
Timeline
Sales Representative
Zyia
09.2020 - 06.2024
Sales Associate
Cato Fashions
02.2020 - 05.2021
Branch Office Administrator
Edward Jones
02.2017 - Current
Childcare Teacher
Imagination Station Early Learning Center
08.2015 - 05.2017
Filing Clerk
Householder law office
11.2013 - 10.2015
Babysitter
Self Employed Services
06.2013 - 08.2015
Bank Teller
Metropolitan National Bank
08.2009 - 03.2013
Server
Bob Evans Restaurant
10.2007 - 07.2009
High School Diploma -
Belton High School
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