Krischelle Risoli
Lakeland
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Shift Leader
Jersey Mikes
04.2026 - Current
- Supervised daily operations to ensure efficient service and product quality.
- Managed, prepared and delivered catering orders.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Resolved customer complaints promptly, maintaining a positive dining environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and completing bank runs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Insider
Marco’s Pizza
08.2025 - 12.2025
- Delivered 5-star customer service through friendly, energetic interactions in person and over the phone
- Prepared food items including stretching dough, saucing, cheesing, and assembling sub sandwiches and Cheezy bread, ensuring adherence to company standards
- Worked prepping the food such as stretching dough, saucing, cheesing, preparing sub sandwiches and Cheezy bread, while maintaining company standards
- Supported team members during busy shifts by providing help where needed during high-volume, stressful periods
Crew Member
Wendy’s Fast-Food
04.2025 - 07.2025
- Greeted guests warmly, taking orders through drive-thru, counter, and app to enhance customer experience
- Resolved customer complaints effectively, contributing to overall satisfaction
- Worked preparing menu items at the fryer station according to recipes and food safety
- Maintained clean and inviting environment by sweeping, mopping, cleaning restrooms, equipment, and managing trash disposal
- Followed all food safety and health regulations, including proper handwashing and food storage
- Assisted customers with understanding and utilizing the kiosk, both in English and Spanish.
Education
GED -
ALCO (Adult Learning Center Osceola)
Kissimmee, FL01-2025
Skills
- Bilingual in English & Spanish
- Customer focus
- Team leadership
- Problem-solving
- Multitasking
- Easily adaptable
- Inventory management
- Flexibility
- Positive attitude
- Communicative
- Creative
Timeline
Shift Leader
Jersey Mikes
04.2026 - Current
Insider
Marco’s Pizza
08.2025 - 12.2025
Crew Member
Wendy’s Fast-Food
04.2025 - 07.2025
GED -
ALCO (Adult Learning Center Osceola)