Kimberly Gonzalez
Midlothian,VA
Overview
6
6
years of professional experience
Work History
Shift Leader
Panda Express
Midlothian, VA
08.2020 - Current
- Coordinated scheduling for 30+ employees across multiple locations during a new store launch to ensure complete onboarding and policy compliance prior to opening.
- Ensured smooth daily operations and high service standards by managing inventory and workflow for teams of 6–10 staff.
- Performed administrative tasks in POS systems to track daily sales, monitor returns, and support shift performance.
- Trained 15+ new employees on job duties, safety protocols, and operational procedures to maintain service standards.
Economic Development Intern
Chesterfield County Department of Economic Development
Chesterfield, VA
05.2026 - 07.2026
- Selected as spokesperson for the internship cohort to deliver a formal speech to the Board of Supervisors, communicating intern achievements and program contributions.
- Led planning and execution of Hispanic Small Business Night, coordinating logistics and community partnerships to align and enhance business development priorities.
- Engaged Hispanic business owners to assess operational challenges, evaluate local business needs, and identify opportunities for improved resource access.
- Conducted research and outreach through phone calls, in-person meetings, and virtual engagement for economic development initiatives.
- Developed strategic recommendations to enhance outreach and raise awareness of available resources for local business owners.
- Attended Chesterfield Chamber of Commerce events to foster strategic relationships and expand network with community organizations and county staff.
Front Desk Receptionist
Richmond Plastic Surgeons
Midlothian, VA
05.2023 - 08.2023
- Facilitated Spanish-language communication for patients to strengthen service delivery and ensured accurate translation of medical documents to support patient understanding and compliance.
- Managed appointment scheduling using office calendar systems, communicated changes or cancellations promptly, and greeted visitors professionally.
- Performed data entry and administrative duties, including document filing, scanning, and practice database updates.
- Directed incoming phone calls to appropriate staff members and recorded detailed messages while managing concurrent tasks effectively.
Education
Bachelor of Arts - Government | Minor in Business
University of Virginia
Charlottesville, VA05-2027
Associate in Arts (A.A.) - Liberal Arts
Brightpoint Community College
Midlothian, VA05-2025
Skills
- Operational Analysis
- Economic Analysis
- Policy Compliance
- Community Outreach
- Effective Communication
- Bilingual Communication (English & Spanish - Native/Bilingual)
Timeline
Economic Development Intern
Chesterfield County Department of Economic Development
05.2026 - 07.2026
Front Desk Receptionist
Richmond Plastic Surgeons
05.2023 - 08.2023
Shift Leader
Panda Express
08.2020 - Current
Bachelor of Arts - Government | Minor in Business
University of Virginia
Associate in Arts (A.A.) - Liberal Arts
Brightpoint Community College