Krish Shah
Geneva
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Northwestern Hospital, GAP, and Bp gas station. Skilled in customer service and problem-solving, adept at fostering patient trust and managing financial transactions. Proven ability to work collaboratively, boosting sales and client retention through outstanding service and relationship building.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate, Cashier
BP Gas Station Service
05.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to promote sales and returning clients
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
GAP
10.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Patient Ambassador
Northwestern Hospital
06.2022 - 08.2022
- Streamlined check-in procedures at registration desks while maintaining accuracy in documentation of patient information.
- Developed strong relationships with patients, fostering trust through open communication and attentive listening skills.
- Served as a knowledgeable resource for patients regarding hospital policies, procedures, services, and available resources.
- Enhanced patient satisfaction by promptly addressing concerns and providing empathetic support during their healthcare journey.
Education
Bachelors of Finance - Finance
DePaul University
Chicago, IL06.2027
High School Diploma -
Geneva High School
Geneva, IL05.2023
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Problem-Solving
Excellent people skills
Reliable and punctual
Relationship Building
Outgoing Personality
Money Handling
Certification
- Excel Certified Training - 2020-2021
- Word Certified Training - 2020-2021
Skiing, Golfing, Dance
- Been a passionate and dedicated dancer since 2010
- Trained golfer since 2013 and involved in many different clubs, teams, and tournaments
- Passionate skier with multiple years of training
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate, Cashier
BP Gas Station Service
05.2023 - 08.2024
Sales Associate
GAP
10.2022 - 02.2023
Patient Ambassador
Northwestern Hospital
06.2022 - 08.2022
Bachelors of Finance - Finance
DePaul University
High School Diploma -
Geneva High School
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