Krisha Schouten
Minden,NV
Summary
Experienced with financial advising, insurance producing, multitasking, building relationships, customer service, and sales. I am looking for the opportunity to work for a dedicated company to help better the lives of their clients, potential clients and their families
Overview
23
23
years of professional experience
Work History
Insurance Producer
Globe Life American Income Div
Tempe, AZ
07.2026 - Current
- Developed client relationships to assess insurance needs and provide tailored solutions.
- Assisted clients in completing applications and understanding policy options effectively.
- Collaborated with senior producers to refine sales strategies and enhance customer outreach efforts.
- Participated in training sessions to improve knowledge of products and industry regulations.
- Adhered to all regulations for insurance sales.
Manager
SLT Grocery Outlet
South Lake Tahoe, CA
08.2011 - 08.2026
- Directed daily operations to ensure optimal efficiency across all store departments.
- Mentored staff on best practices for customer service and inventory management.
- Collaborated with suppliers to negotiate pricing and improve inventory turnover rates.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Server
McPs Taphouse
South Lake Tahoe, CA
01.2019 - 09.2024
- Delivered exceptional customer service in fast-paced environments, enhancing guest satisfaction and retention.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Personal Banker/Loan Officer
Columbia Credit Union
Vancouver, WA
11.2003 - 08.2011
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Expanded customer base by consistently meeting referral goals through networking events and community outreach initiatives.
- Enhanced client investment portfolios with personalized financial advice and product recommendations.
- Boosted loan approval rates by meticulously evaluating applicants' financial information and advising on improvement strategies.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Education
High School Diploma -
La Center High School
Ls Center, WA06-1996
Skills
- Licensed in NV
- Opportunity identification
- Client needs analysis
- Customer satisfaction
- Relationship building and management
- Team leadership
- Goal setting
- Conflict resolution
- Organization
- Exceptional communication
- Detail-oriented
Timeline
Insurance Producer
Globe Life American Income Div
07.2026 - Current
Server
McPs Taphouse
01.2019 - 09.2024
Manager
SLT Grocery Outlet
08.2011 - 08.2026
Personal Banker/Loan Officer
Columbia Credit Union
11.2003 - 08.2011
High School Diploma -
La Center High School