Dynamic Operations Director with a proven track record at North County Gymnastics & The Gyminny Kids, adept in scheduling management and fostering employee relations. Excelled in slashing overtime by 90% and elevating customer satisfaction through effective problem resolution. Skilled in event planning and insurance management, consistently enhancing operational efficiency and team performance. Achievements include reducing costs, streamlining operations and generating new revenue streams to maximize company profits.
Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.
Scheduling management
Employee relations
Event Planning
Insurance