KRISHNA PUTTA

• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
• Accomplished multiple tasks within established timeframes.

My Responsibility Includes: Review of System engineering for various packages like LP piping, Compressed Air System, CW System etc., for thermal Power projects and submission of drawings/documents to owner and take approval for further processing.
Project Co-ordination with Gurgaon office, Site office, Owner and consultants. Preparation of technical Bid analysis and submission to procurement department. Expediting with the Procurement Department, Vendors, sub-contractors, consultants etc.

Involved in equipment location fixing, routing ,squad check of vendor and other departments drawings, preparation of study sketches, Pipe Stress analysis for various systems, Support marking, Equipment modelling, Nozzle reports extraction ,piping modeling, implementation of stress sketches, Isometric extraction, model review, suggestions & changes, requirements and implementation of final decision.

Design of piping by using PDS (Plant Design System)for steam integral systems (GlandSteam, Condensate Bypass, TurbineDrain, Spindle Leak of System ,Steam Condensate System, steam Evacuation System) and its supporting using pelican forge software on the basis of stress analysis (CEASER-II), Squad check, MTO & Review of piping as well as equipment model by using Smart Plant Review.